Airport IT Trends
AIRPORT IT TRENDS 2013 10 AIRPORT IT investment trends FROM IN 2013 IN 2014 2010-2013 5.43% +12% 90% CAGR in IT spend Planned IT spend as a % of revenues. It equates to US$6 billion globally. .of airport CIOs expect their IT spend to increase or remain stable in 2014. compared to revenue growth of only 2.8% over the same period. Future passenger journey USING MORE SELF NEW MOBILE TECHNOLOGIES SERVICE APPS over 80% 95 % 49% .of airports will have deployed assisted bag drop and kiosk bag tag printing by 2016. Baggage self-service becomes mainstream. .of airports are investing in mobile apps for passenger interaction such as flight and airport notification status, ..of airports expect to evaluate Cloud services through trials and pilot studies by 2016, while 48% plan navigation and retail promotions. to look at Near Field Communi- cations. Big data MANAGING FOR NON- DATA COMPLEX AERONAUTICAL SOURCES DATA REVENUE 8% only 65% 80% .of airports today have fully achieved data access require- ments for business ..of airports will invest in business intelligence for revenue optimization and management by 2016. .of airports rank aircraft movement intelligence. data as their priority. SITA Create success. Together © SITA I www.sita.aero/airportittrends I @sitaonline #SITAInsights VERSARY
Airport IT Trends
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