The 12 days of customer engagement
shared by annacollins on Jan 11
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Christmas, a time for giving something back to those we love, a time for creating precious memories and when it comes to luxury hotels, for strengthening relationships with customers. As merry groups ...
of guests descend upon your hotel for their fill of festive cheer, there really is no better time to develop those emotional bonds that will endure, creating customer loyalty that will deliver long after the last morsels of Christmas cake have been devoured. Here are our 12 ways to engage your customers this festive season!
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