The Year of Customer Experience

shared by smersdorfnba on May 06, 2014 in Social Media

The Year of Customer Experience

shared by smersdorfnba on May 06, 2014 in Social Media

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Customer experience is growing in importance as consumers share more about their experience with brands online. In fact, customer service is the number 1 influencer of consumer trust. The only questi...
Category: Social Media
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