Why The Call Center Won't Go Away

shared by Column Five Media on Oct 01, 2011 in Business

Why The Call Center Won't Go Away

shared by Column Five Media on Oct 01, 2011 in Business

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With so many options for consumers to contact companies, you'd think the phone was going the way of the dinosaur. Think again. Today, significantly more consumers prefer customer support by phone to o...
Category: Business
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