What's the REAL Business Value of SOCIAL?
Appian What's the REAL Business Value of SUCIAL? Knowledge workers spend about 28 hours a week writing email, searching for information, and collaborating internally. That's more than half the week spent doing something other than the work they're paid to do! $1.3 McKinsey Global Institute estimates that $1.3 trillion in annual value could be unlocked if businesses could integrate sotial and mobile technologies into their core pročesses. TRILLION Combining work automation with social technologies accelerates business action by collapsing wait times between steps in a business process. WAIT WAIT WAIT ACT ACT ACT ACT Deep integration of social collaboration across multiple enterprise systems and processes means better business performance for a wide range of industries: PHARMACEUTICALS INSURANCE FINANCIAL SERVICES Unification of all resources required for compliance initiatives Reduced underwriting risk through elimination of information barriers Faster client on-boarding and enhanced lifetime customer experience through rapid and responsive business action ............. **.. ...... Reduced risk in clinical research through streamlined processes and real-time collaboration Accelerated claims management from in-take to processing to settlement ..... Better collaborative design of new products and services, and faster delivery to market *****......... ........ Modern Agent Portals that enhance relationships with independent agent networks ............. . Faster discovery, reaction and reporting in Adverse Event Trácking Better cross-team interaction to rapidly resolve customer issues and identify up-sell opportunities Appians market leading software brings Work and social together. worksocial 2 McKinsey Global Institute, "The Social Economy. Unlocking Value and Productivity Through Social Technologies," July 2012
What's the REAL Business Value of SOCIAL?
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