What You Need to Know About The Responsible Service of Alcohol

WHAT YOU NEED TO KNOW ABOUT The Responsible Service of Alcohol (RSA) Responsible service of alcohol (RSA) is a mandatory face-to-face training for people selling or serving alcohol in bars, restaurants, casinos, liquor stores, and other licensed premises. Why is it necessary? Liquor laws mandate RSA training to guarantee industry employees' full understanding of their obligations in serving liquor responsibly, as well as some strategies that will prove valuable to a venue's operations. Who should apply? Licensees Managers Staff Club Directors Security Officers 4 hours in length, RSA training covers an array of topics to equip you with the skills, knowledge, confidence, and accreditation to serve alcohol. What will I learn? FACTS ABOUT ALCOHOL Learn about: Equipped with mind-altering properties and other body-damaging effects, alcohol, when consumed irresponsibly, can be quite a dangerous substance. STRENGTH OF DRINKS ALCOHOL POURING AND THE BODY MEASURES ALCOHOL LAWS Learn about: While different countries implement different alcohol policies, such laws usually stretch among the use, influence, manufacture, and sale of ethanol or liquor drinks that contain ethanol. ALCOHOL DRINKING AGE RISK TO STAFF, CUSTOMER & BUSINESS DUTIES, OFFENCES, AND CONSEQUENCES SAFE ATMOSPHERE Learn about: A huge chunk of creating a safe atmosphere is encouraging people to behave in a manner that matches up with the style of your premises. To do this, you must set standards. CLOSE 10PM PROTECTIVE & GOOD PRACTICE CLOSING TIME RISK FACTORS SYSTEMS STRATEGIES IN BARS REFUSAL OF SERVICE Learn about: Akin to handling complaints, refusing service must be done respectfully and professionally. The key is to do it without other customers, noticing it. SECURITY POTENTIAL REACTING TO RECORDING PROBLEM TROUBLE INCIDENTS SITUATIONS BAR DRINKING & DRIVING There's no dispute that alcohol influences a person's ability to drive. To prevent drunk driving, though, venues put good practices in place: telling drivers about the facts, offering alcohol-free alternatives, and placing local taxi service details. Learn about: 2$. ALCOHOL & SOCIAL RESPONSIBILITIES SERVER LIABILITIES LIFESTYLE Visit www.vicbar-school.com.au to learn more about the RSA training.