TotalProtect, one of the country’s leading home warranty products, recently conducted a national survey that asked consumers what the biggest challenge is to having a major appliance or home system ...
repaired or replaced. The results were interesting: 56 percent said finding a reliable repair person was their top concern. Fear of being scammed by the repair person ranked second on the list with nearly 35 percent noting the concern; and scheduling the repair and finding time to meet the repair person tied for third at 26 percent. Women were 13 percent more challenged by finding a reliable repair person than men; and nearly 4 percent more fearful of the same breakdown re-occurring.
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