Transforming Store Associates from the Weakest to the Strongest Link

shared by cognizant on Mar 21, 2014 in Technology

Transforming Store Associates from the Weakest to the Strongest Link

shared by cognizant on Mar 21, 2014 in Technology

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Our annual shopper experience study confirmed that shoppers avoid dealing with store associates except to confront them with an issue. Interestingly, one reason shoppers choose to walk into a store ra...
Tags: retail
Category: Technology
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