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Top CRM Systems Compared

SIEBEL RAMCO ORACLE SAP {#} A Comparison of CRM Systems ORACLE SIEBEL SAP salesforce CRM ON DEMAND ramco Pre existing technologies A comprehensive solution Built from ground up Part of the SAP Offers wide range of integration possibilities and centralized and functionality such as hierarchy management - builds on MS Dynamics co-opted into the CRM suite Business Suite, it offers a USP integrated marketing platform $70 to $125 per user per month, one month free trial Base license price $3750 Base price $75 per user. Minimum 15 Available on rent - varying plans. Start up costs approx $1000 From $60 to $125 per month per user for the typical corporate version, 30 days free trial user subscriptions Costs 20MB - 120MB/user, 1GB/org Varies Varies No information Varies III Data storage APEX (Java like proprietary langaue) No information ABAP and Java Siebel VB, Siebel eScript Ramco VirtualWorks Implementation Language Yes, available only as cloud Yes No Yes Yes Cloud Based Web and On-Premises (Windows/Mac OS) On-Premises and Saas Web and Mobile Web Web and mobile Availability Strong proprietary database Orcale's database Uses Oracle's database system Microsoft SQL Server Proprietary. Salesforce.com uses Oracle database. However, Salesforce.com architects the database in a very specific way, to support multi-tenant ability and security, as well as efficient updates Database Office Integration Yes Yes Yes Yes Yes MultiLingual No Yes Yes Yes Yes Time No No Yes Yes Yes Tracking Yes Yes Yes No No LDAP Support Marketing Automation Yes Yes Yes Yes Yes Features Email Yes Yes Yes Yes Yes Marketing Yes Yes Yes Yes Yes Mailing List Management Yes Yes Yes No Yes Product Catalogue Yes No information Yes Yes Yes Referral Tracking No Yes Yes No Yes Social Media Campaign Dashboard Yes Yes Yes Yes No No Yes Yes No No Multi Channel Marketing SMS No No Yes No No Marketing Sales Automation Features (Billing, Invoicing, Contact History, Customer Database, Lead Management, Lead Tracking, Quote Management, Territory Management) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Customizable Forms and Data Fields Yes, Intelligence Dashboards Yes, dynamic dashboards Yes Yes Yes Dashboard & user Interface Customization Yes No No No No Customized Development Environment Sandbox Environment No No No No No Custom Yes Yes Yes No Yes reports More robust than flexible Powered by MS Dynamics Comprehensive Robust & Flexibility: AppExchange allows users to pick and choose features and functionality Comprehensive BackEnd Strong: Chatter+ acquisition of Assisty Strong Strong Strong Nascent Customer Support Offers 360 degree view of customer, service solutions including social Social collaboration tools available at Offers social Strong social listening: Acquisition of Buddy Media Limited social collaboration Does not provide complete solution media CRM and every touch point customer Social Media Listening Instant access to a comprehensive set of metrics and reports, predictive analysis Siebel Forecasting module is comprehensive Offers CRM analytics including interactive reporting and OLAP analysis Offers comprehensive and automated analytics and forecasting Predictive analysis unavailable Analytics and Forecasting Pre-integration with Oracle ERP products offers same view of the customer across the board Seamless integration Seamlessly integrates with SAP ERP Packaged ERP integration unavailable Ramco CRM is a component of Ramco ERP on cloud ERP Integration Reference: 1.http://suyati.com/orm-wars-salesforce vs-microsoft-dynamics-vs-oracle vs-linkedin/ 2.http://www.eweek.com/c/a/Enterprise-Applications/Oracle-Has-Salesforcecom-in-its-Crosshairs-Analyst-529371/ 3.http://www.oracle.com/us/corporate/compare/salesforce-sales-doud/index.html 4.http://searchoracle.techtarget.com/feature/Oracle-Sie 5.http://searchcrm.techtarget.com/feature/Salesforce-vs-Siebel-faceoff-Salesforce-inventing-CRMS-future 6.https://www.g2crowd.com/compare/oracle-crm-on-demand-vs-salesforce-crm?tab-compare-group-18 7.http://www.forbes.com/sites/quickerbettertech/2013/07/01/11-terrible-crm-systems-for-your-company 8.http://www.reviews.com/crm-software/compare/ 9.http://crm-software.findthebest-sw.com/compare/5-15-445-614/Salesforce Sales-Cloud-vs-CRM-OnDemand-vs-SAP vs-Oracle-Siebel 10.http://www.oracle.com/us/corporate/pricing/siebel-price-list-070614.pdf 11.http://crmcog.com/siebel-social-media-integration/ 12.http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/libraryluuid/7075556f-sb58-2e10-b6ad-b37bbd992d00PQuickLink-index&overridelayout-true&50903952495918 13.http://www.ramco.com/erp-suite/scm/customer-relationship management/ 14.http://www.ramco.com/newsroom/news/benefit-mar10.pdf 15.http://www.ramco.com/analytics-suite/enterprise analytics/index.aspx 16.http://www.microsoft.com/en-in/news/Press/2013/Apr13/RamcomigratesitsERPs.aspx 17.http://www.oracle.com/us/products/applications/siebel/siebel-crm-social-1924222.pdf 18.http://docs.oracle.com/cd/E05554 01/books/AnyUser/AnyUserMarketing3.html 19.http://www.oracle.com/us/products/applications/siebel/051136.pdf Siebel-vs-Salesforce-faceoff-Siebel-is-more-versatile ISuyati www.suyati.com dream, dare, do

Top CRM Systems Compared

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Which CRM Systems should you choose? Find out the detailed comparison of the top CRM systems.

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