If you are hoping to increase your online customer sales rate, you should think about customer satisfaction. When you have people abandoning their carts before completing their orders, something is tu...
rning them away from your site. In many cases, the thing that scares customers away is unexpected shipping fees. There’s a reason why services like Amazon Prime are so popular and receive great reviews. Online shoppers have come to expect free shipping, and if you don’t offer it, there is a fair chance one or more of your competitors will. Take a look at this infographic for more reasons why sites like FreeShipping.com, Amazon, and Zappos are winning over customers with free shipping.
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