Time wasted through IT problems

DIY IT altodigital your office technology partner STUDY REVEALS BOSSES ARE WASTING MORE THAN 3-WEEKS A YEAR ON “DO-IT-YOURSELF IT" WHEN IT COMES TO IT IN YOUR ORGANISATION, DO YOU: 32% Have a dedicated in-house IT function? 32% Handle IT issues yourself? 11% Rely on a friend family member to help you? 15% Outsource IT to a third party? 9% Use virtualised support/services? 1% I Other ON AVERAGE, HOW MANY HOURS PER WEEK DO PEND 25% MANAGING/ CARRYING OUT IT-RELATED TASKS IN YOUR BUSINESS? 19% 19% 15% 11% 7% 4% 0 1-2 3 - 4 5- 6 7-8 9 - 10 10+ IF YOU "DO IT YOURSELF" WHEN IT COMES TO IT, WHAT PUTS YOU OFF IF YOU "DO IT YOURSELF" WHEN IT COMES TO IT, HOW COMPETENT WOULD YOU SAY YOU ARE? OUTSOURCING YOUR IT SOLUTIONS? Very confident and competent Fairly competent, I've learned by trial and error It's too I don't need help expensive I don't do . it myself I don't do.... it myself .. I'm afraid of exposing my lack of IT knowledge .... I'm not sure what I'm doing but I Google and get by I'm too busy I don't have a clue what I'm doing for an IT I don't know overhaul where to start IF YOU OUTSOURCE YOUR IT, WHY DO YOU DO IT? 27% 18% 25% 16% 9% 34% WHICH OF THE FOLLOWING IT PROBLEMS SERVER DOWN DO YOU FACE IN YOUR BUSINESS? Employee confusion 19% Email not working 22% Our IT isn't fit for purpose H 16% Internet connections are not robust/fit for purpose 24% Printing/scanning issues 17% None of the above 26% Downtime/server issues 38% WHAT ARE THE WORST IT HABITS IN YOUR ORGANISATION? 11% - We use Dropbox instead of a server 12% - We don't protect confidential files on the server 29% - We eat at our computers 16% 21% - We use personal email accounts 21% - We save documents to our desktops 16% - We always print in colour 11% - We don't have email signatures We always print in colour 9% - We don't use out of offices 4% - We don't have virus software 13% - We turn off our computers without shutting them down 4% - We don't have passwords 4% 6% - Getting a friend to help with IT issues We don't have virus software 26% - None of the above APPROXIMATELY, HOW MANY HOURS A WEEK DOES YOUR STAFF SUFFER DOWN-TIME AS A RESULT OF IT PROBLEMS?? e 32% 28% 10% 2% O 1 2 3 4 5 6 7 89 10 11 12+ HOURS Research questioned a total of 507 decision makers at businesses across the UK in April 2015. It saves time O I don't have the expertise to manage it myself It's more reliable TO It allows me to focus on other areas of the business t gives me O ) puju jo aɔead I don't