Taking it to the Text Level: Should You Integrate Texting With Customer Service?

shared by Column Five Media on Sep 28, 2012 in Technology

Taking it to the Text Level: Should You Integrate Texting With Customer Service?

shared by Column Five Media on Sep 28, 2012 in Technology

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In a fast-moving digital world, consumers want instant and on-demand service. And with 90 percent of the world's population covered by a cell signal, it's really no surprise that text messaging — al...
Category: Technology
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