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The State of Social Collaboration

The State of Social Collaboration Why social collaboration? "Based on proximity, people are not likely to collaborate very often if they are more than 50 feet apart." Thomas Allen, 1977 History of Social Collaboration: Social Collaboration is Not New 1970 1971 Ray Tomlinson invented the first ARPANET email application Dial-up bulletin board systems and Usenet networks were first created in the late 1970s 1980 1982 Mitch Kapor founds Lotus Development Corporation Early web-based WikiWikiWeb was the first wiki Late 1980s - Real-time text chat (IRC) Groupware can be traced as far back as the late 1980s US government began intranets using truly collaborative forums date Ppublished on web in March 25, 1995 early 1990s First applications in the early back as far 1990s (COMPASS) Mid 1990s - First Web- as 1994 based chat and instant messaging software 1990 1995 Late 1990s - The first true AIM 2001 2003 LinkedIn Wikipedia launched web conferencing capability became available 1998 Yahoo! Clubs 2004 2003 1998 Yahoo Facebook and del.icio.us by Jimmy Wales (later Yahoo! Groups) Messenger Flickr 2000 flickr 1999 RSS produced as part of Netscape Portal 2004 2006 A CentralDesktop" organize, share, collaboraté Twitter Digg 2005 Reddit aboration software 2003-2005 2010 Microsoft jive 2008 Yammer Salesforce chatter Sharepoint 2010 Social Collaboration Today What types of social collaboration tools do you use today? Document collaboration 19% 49% 18% Wikis 5% 9% * Which of the following is your top priority for using social collaboration tools? Increase productivity 28% 30% 22% 18% Increase in collaboration spending in 2010-2011 CIO CIO CIO CIO CIO CIO CIO CIO CIO 8 of 10 CIOs planned to increase their spending on collaboration tools. 156 196 of IT decision makers and end expected their spending on collaboration tools to increase users recognized that collabora- tion tools have a role to play in the future success of their business. by 10% or more. 38% is the rate of growth that IDC forecasts for social business software through 2014 Enterprise social software market (million) 15.7% 2009 $578 Growth 2010 $664 2011 $769 $1,000* 2012 * Gartner research predicts Productivity and efficiencý were the expected primary benefits, with 69% of end users regularly using video and web conferencing to help them at work. Additional benefits - Improved team communication Improved client relations - Stronger relationships - Data centralization - Increased knowledge base of using social tools: - Increased client retention - Maximized ROI Sources: Infographic by: http://www.eweek.com/c/a/Messaging-and-Collaboration/Enterprise-Social-Software-Spend-Creeping-up-to-1-Billion-508550/ ErnestoOlivares.com http://www.readwriteweb.com/enterprise/2010/12/5-predictions-for-2011-idc.php http://www.computerweekly.com/Articles/2010/03/24/240707/CIO-increase-collaboration-spending-as-staff-bypass-social-networking.htm Internal socialnetworking Activity feeds Discussions Connect employees/offices Increase profit margins e Connect customers Win customers The State of Social Collaboration Why social collaboration? "Based on proximity, people are not likely to collaborate very often if they are more than 50 feet apart." Thomas Allen, 1977 History of Social Collaboration: Social Collaboration is Not New 1970 1971 Ray Tomlinson invented the first ARPANET email application Dial-up bulletin board systems and Usenet networks were first created in the late 1970s 1980 1982 Mitch Kapor founds Lotus Development Corporation Early web-based WikiWikiWeb was the first wiki Late 1980s - Real-time text chat (IRC) Groupware can be traced as far back as the late 1980s US government began intranets using truly collaborative forums date Ppublished on web in March 25, 1995 early 1990s First applications in the early back as far 1990s (COMPASS) Mid 1990s - First Web- as 1994 based chat and instant messaging software 1990 1995 Late 1990s - The first true AIM 2001 2003 LinkedIn Wikipedia launched web conferencing capability became available 1998 Yahoo! Clubs 2004 2003 1998 Yahoo Facebook and del.icio.us by Jimmy Wales (later Yahoo! Groups) Messenger Flickr 2000 flickr 1999 RSS produced as part of Netscape Portal 2004 2006 A CentralDesktop" organize, share, collaboraté Twitter Digg 2005 Reddit aboration software 2003-2005 2010 Microsoft jive 2008 Yammer Salesforce chatter Sharepoint 2010 Social Collaboration Today What types of social collaboration tools do you use today? Document collaboration 19% 49% 18% Wikis 5% 9% * Which of the following is your top priority for using social collaboration tools? Increase productivity 28% 30% 22% 18% Increase in collaboration spending in 2010-2011 CIO CIO CIO CIO CIO CIO CIO CIO CIO 8 of 10 CIOs planned to increase their spending on collaboration tools. 156 196 of IT decision makers and end expected their spending on collaboration tools to increase users recognized that collabora- tion tools have a role to play in the future success of their business. by 10% or more. 38% is the rate of growth that IDC forecasts for social business software through 2014 Enterprise social software market (million) 15.7% 2009 $578 Growth 2010 $664 2011 $769 $1,000* 2012 * Gartner research predicts Productivity and efficiencý were the expected primary benefits, with 69% of end users regularly using video and web conferencing to help them at work. Additional benefits - Improved team communication Improved client relations - Stronger relationships - Data centralization - Increased knowledge base of using social tools: - Increased client retention - Maximized ROI Sources: Infographic by: http://www.eweek.com/c/a/Messaging-and-Collaboration/Enterprise-Social-Software-Spend-Creeping-up-to-1-Billion-508550/ ErnestoOlivares.com http://www.readwriteweb.com/enterprise/2010/12/5-predictions-for-2011-idc.php http://www.computerweekly.com/Articles/2010/03/24/240707/CIO-increase-collaboration-spending-as-staff-bypass-social-networking.htm Internal socialnetworking Activity feeds Discussions Connect employees/offices Increase profit margins e Connect customers Win customers The State of Social Collaboration Why social collaboration? "Based on proximity, people are not likely to collaborate very often if they are more than 50 feet apart." Thomas Allen, 1977 History of Social Collaboration: Social Collaboration is Not New 1970 1971 Ray Tomlinson invented the first ARPANET email application Dial-up bulletin board systems and Usenet networks were first created in the late 1970s 1980 1982 Mitch Kapor founds Lotus Development Corporation Early web-based WikiWikiWeb was the first wiki Late 1980s - Real-time text chat (IRC) Groupware can be traced as far back as the late 1980s US government began intranets using truly collaborative forums date Ppublished on web in March 25, 1995 early 1990s First applications in the early back as far 1990s (COMPASS) Mid 1990s - First Web- as 1994 based chat and instant messaging software 1990 1995 Late 1990s - The first true AIM 2001 2003 LinkedIn Wikipedia launched web conferencing capability became available 1998 Yahoo! Clubs 2004 2003 1998 Yahoo Facebook and del.icio.us by Jimmy Wales (later Yahoo! Groups) Messenger Flickr 2000 flickr 1999 RSS produced as part of Netscape Portal 2004 2006 A CentralDesktop" organize, share, collaboraté Twitter Digg 2005 Reddit aboration software 2003-2005 2010 Microsoft jive 2008 Yammer Salesforce chatter Sharepoint 2010 Social Collaboration Today What types of social collaboration tools do you use today? Document collaboration 19% 49% 18% Wikis 5% 9% * Which of the following is your top priority for using social collaboration tools? Increase productivity 28% 30% 22% 18% Increase in collaboration spending in 2010-2011 CIO CIO CIO CIO CIO CIO CIO CIO CIO 8 of 10 CIOs planned to increase their spending on collaboration tools. 156 196 of IT decision makers and end expected their spending on collaboration tools to increase users recognized that collabora- tion tools have a role to play in the future success of their business. by 10% or more. 38% is the rate of growth that IDC forecasts for social business software through 2014 Enterprise social software market (million) 15.7% 2009 $578 Growth 2010 $664 2011 $769 $1,000* 2012 * Gartner research predicts Productivity and efficiencý were the expected primary benefits, with 69% of end users regularly using video and web conferencing to help them at work. Additional benefits - Improved team communication Improved client relations - Stronger relationships - Data centralization - Increased knowledge base of using social tools: - Increased client retention - Maximized ROI Sources: Infographic by: http://www.eweek.com/c/a/Messaging-and-Collaboration/Enterprise-Social-Software-Spend-Creeping-up-to-1-Billion-508550/ ErnestoOlivares.com http://www.readwriteweb.com/enterprise/2010/12/5-predictions-for-2011-idc.php http://www.computerweekly.com/Articles/2010/03/24/240707/CIO-increase-collaboration-spending-as-staff-bypass-social-networking.htm Internal socialnetworking Activity feeds Discussions Connect employees/offices Increase profit margins e Connect customers Win customers The State of Social Collaboration Why social collaboration? "Based on proximity, people are not likely to collaborate very often if they are more than 50 feet apart." Thomas Allen, 1977 History of Social Collaboration: Social Collaboration is Not New 1970 1971 Ray Tomlinson invented the first ARPANET email application Dial-up bulletin board systems and Usenet networks were first created in the late 1970s 1980 1982 Mitch Kapor founds Lotus Development Corporation Early web-based WikiWikiWeb was the first wiki Late 1980s - Real-time text chat (IRC) Groupware can be traced as far back as the late 1980s US government began intranets using truly collaborative forums date Ppublished on web in March 25, 1995 early 1990s First applications in the early back as far 1990s (COMPASS) Mid 1990s - First Web- as 1994 based chat and instant messaging software 1990 1995 Late 1990s - The first true AIM 2001 2003 LinkedIn Wikipedia launched web conferencing capability became available 1998 Yahoo! Clubs 2004 2003 1998 Yahoo Facebook and del.icio.us by Jimmy Wales (later Yahoo! Groups) Messenger Flickr 2000 flickr 1999 RSS produced as part of Netscape Portal 2004 2006 A CentralDesktop" organize, share, collaboraté Twitter Digg 2005 Reddit aboration software 2003-2005 2010 Microsoft jive 2008 Yammer Salesforce chatter Sharepoint 2010 Social Collaboration Today What types of social collaboration tools do you use today? Document collaboration 19% 49% 18% Wikis 5% 9% * Which of the following is your top priority for using social collaboration tools? Increase productivity 28% 30% 22% 18% Increase in collaboration spending in 2010-2011 CIO CIO CIO CIO CIO CIO CIO CIO CIO 8 of 10 CIOs planned to increase their spending on collaboration tools. 156 196 of IT decision makers and end expected their spending on collaboration tools to increase users recognized that collabora- tion tools have a role to play in the future success of their business. by 10% or more. 38% is the rate of growth that IDC forecasts for social business software through 2014 Enterprise social software market (million) 15.7% 2009 $578 Growth 2010 $664 2011 $769 $1,000* 2012 * Gartner research predicts Productivity and efficiencý were the expected primary benefits, with 69% of end users regularly using video and web conferencing to help them at work. Additional benefits - Improved team communication Improved client relations - Stronger relationships - Data centralization - Increased knowledge base of using social tools: - Increased client retention - Maximized ROI Sources: Infographic by: http://www.eweek.com/c/a/Messaging-and-Collaboration/Enterprise-Social-Software-Spend-Creeping-up-to-1-Billion-508550/ ErnestoOlivares.com http://www.readwriteweb.com/enterprise/2010/12/5-predictions-for-2011-idc.php http://www.computerweekly.com/Articles/2010/03/24/240707/CIO-increase-collaboration-spending-as-staff-bypass-social-networking.htm Internal socialnetworking Activity feeds Discussions Connect employees/offices Increase profit margins e Connect customers Win customers The State of Social Collaboration Why social collaboration? "Based on proximity, people are not likely to collaborate very often if they are more than 50 feet apart." Thomas Allen, 1977 History of Social Collaboration: Social Collaboration is Not New 1970 1971 Ray Tomlinson invented the first ARPANET email application Dial-up bulletin board systems and Usenet networks were first created in the late 1970s 1980 1982 Mitch Kapor founds Lotus Development Corporation Early web-based WikiWikiWeb was the first wiki Late 1980s - Real-time text chat (IRC) Groupware can be traced as far back as the late 1980s US government began intranets using truly collaborative forums date Ppublished on web in March 25, 1995 early 1990s First applications in the early back as far 1990s (COMPASS) Mid 1990s - First Web- as 1994 based chat and instant messaging software 1990 1995 Late 1990s - The first true AIM 2001 2003 LinkedIn Wikipedia launched web conferencing capability became available 1998 Yahoo! Clubs 2004 2003 1998 Yahoo Facebook and del.icio.us by Jimmy Wales (later Yahoo! Groups) Messenger Flickr 2000 flickr 1999 RSS produced as part of Netscape Portal 2004 2006 A CentralDesktop" organize, share, collaboraté Twitter Digg 2005 Reddit aboration software 2003-2005 2010 Microsoft jive 2008 Yammer Salesforce chatter Sharepoint 2010 Social Collaboration Today What types of social collaboration tools do you use today? Document collaboration 19% 49% 18% Wikis 5% 9% * Which of the following is your top priority for using social collaboration tools? Increase productivity 28% 30% 22% 18% Increase in collaboration spending in 2010-2011 CIO CIO CIO CIO CIO CIO CIO CIO CIO 8 of 10 CIOs planned to increase their spending on collaboration tools. 156 196 of IT decision makers and end expected their spending on collaboration tools to increase users recognized that collabora- tion tools have a role to play in the future success of their business. by 10% or more. 38% is the rate of growth that IDC forecasts for social business software through 2014 Enterprise social software market (million) 15.7% 2009 $578 Growth 2010 $664 2011 $769 $1,000* 2012 * Gartner research predicts Productivity and efficiencý were the expected primary benefits, with 69% of end users regularly using video and web conferencing to help them at work. Additional benefits - Improved team communication Improved client relations - Stronger relationships - Data centralization - Increased knowledge base of using social tools: - Increased client retention - Maximized ROI Sources: Infographic by: http://www.eweek.com/c/a/Messaging-and-Collaboration/Enterprise-Social-Software-Spend-Creeping-up-to-1-Billion-508550/ ErnestoOlivares.com http://www.readwriteweb.com/enterprise/2010/12/5-predictions-for-2011-idc.php http://www.computerweekly.com/Articles/2010/03/24/240707/CIO-increase-collaboration-spending-as-staff-bypass-social-networking.htm Internal socialnetworking Activity feeds Discussions Connect employees/offices Increase profit margins e Connect customers Win customers The State of Social Collaboration Why social collaboration? "Based on proximity, people are not likely to collaborate very often if they are more than 50 feet apart." Thomas Allen, 1977 History of Social Collaboration: Social Collaboration is Not New 1970 1971 Ray Tomlinson invented the first ARPANET email application Dial-up bulletin board systems and Usenet networks were first created in the late 1970s 1980 1982 Mitch Kapor founds Lotus Development Corporation Early web-based WikiWikiWeb was the first wiki Late 1980s - Real-time text chat (IRC) Groupware can be traced as far back as the late 1980s US government began intranets using truly collaborative forums date Ppublished on web in March 25, 1995 early 1990s First applications in the early back as far 1990s (COMPASS) Mid 1990s - First Web- as 1994 based chat and instant messaging software 1990 1995 Late 1990s - The first true AIM 2001 2003 LinkedIn Wikipedia launched web conferencing capability became available 1998 Yahoo! Clubs 2004 2003 1998 Yahoo Facebook and del.icio.us by Jimmy Wales (later Yahoo! Groups) Messenger Flickr 2000 flickr 1999 RSS produced as part of Netscape Portal 2004 2006 A CentralDesktop" organize, share, collaboraté Twitter Digg 2005 Reddit aboration software 2003-2005 2010 Microsoft jive 2008 Yammer Salesforce chatter Sharepoint 2010 Social Collaboration Today What types of social collaboration tools do you use today? Document collaboration 19% 49% 18% Wikis 5% 9% * Which of the following is your top priority for using social collaboration tools? Increase productivity 28% 30% 22% 18% Increase in collaboration spending in 2010-2011 CIO CIO CIO CIO CIO CIO CIO CIO CIO 8 of 10 CIOs planned to increase their spending on collaboration tools. 156 196 of IT decision makers and end expected their spending on collaboration tools to increase users recognized that collabora- tion tools have a role to play in the future success of their business. by 10% or more. 38% is the rate of growth that IDC forecasts for social business software through 2014 Enterprise social software market (million) 15.7% 2009 $578 Growth 2010 $664 2011 $769 $1,000* 2012 * Gartner research predicts Productivity and efficiencý were the expected primary benefits, with 69% of end users regularly using video and web conferencing to help them at work. Additional benefits - Improved team communication Improved client relations - Stronger relationships - Data centralization - Increased knowledge base of using social tools: - Increased client retention - Maximized ROI Sources: Infographic by: http://www.eweek.com/c/a/Messaging-and-Collaboration/Enterprise-Social-Software-Spend-Creeping-up-to-1-Billion-508550/ ErnestoOlivares.com http://www.readwriteweb.com/enterprise/2010/12/5-predictions-for-2011-idc.php http://www.computerweekly.com/Articles/2010/03/24/240707/CIO-increase-collaboration-spending-as-staff-bypass-social-networking.htm Internal socialnetworking Activity feeds Discussions Connect employees/offices Increase profit margins e Connect customers Win customers The State of Social Collaboration Why social collaboration? "Based on proximity, people are not likely to collaborate very often if they are more than 50 feet apart." Thomas Allen, 1977 History of Social Collaboration: Social Collaboration is Not New 1970 1971 Ray Tomlinson invented the first ARPANET email application Dial-up bulletin board systems and Usenet networks were first created in the late 1970s 1980 1982 Mitch Kapor founds Lotus Development Corporation Early web-based WikiWikiWeb was the first wiki Late 1980s - Real-time text chat (IRC) Groupware can be traced as far back as the late 1980s US government began intranets using truly collaborative forums date Ppublished on web in March 25, 1995 early 1990s First applications in the early back as far 1990s (COMPASS) Mid 1990s - First Web- as 1994 based chat and instant messaging software 1990 1995 Late 1990s - The first true AIM 2001 2003 LinkedIn Wikipedia launched web conferencing capability became available 1998 Yahoo! Clubs 2004 2003 1998 Yahoo Facebook and del.icio.us by Jimmy Wales (later Yahoo! Groups) Messenger Flickr 2000 flickr 1999 RSS produced as part of Netscape Portal 2004 2006 A CentralDesktop" organize, share, collaboraté Twitter Digg 2005 Reddit aboration software 2003-2005 2010 Microsoft jive 2008 Yammer Salesforce chatter Sharepoint 2010 Social Collaboration Today What types of social collaboration tools do you use today? Document collaboration 19% 49% 18% Wikis 5% 9% * Which of the following is your top priority for using social collaboration tools? Increase productivity 28% 30% 22% 18% Increase in collaboration spending in 2010-2011 CIO CIO CIO CIO CIO CIO CIO CIO CIO 8 of 10 CIOs planned to increase their spending on collaboration tools. 156 196 of IT decision makers and end expected their spending on collaboration tools to increase users recognized that collabora- tion tools have a role to play in the future success of their business. by 10% or more. 38% is the rate of growth that IDC forecasts for social business software through 2014 Enterprise social software market (million) 15.7% 2009 $578 Growth 2010 $664 2011 $769 $1,000* 2012 * Gartner research predicts Productivity and efficiencý were the expected primary benefits, with 69% of end users regularly using video and web conferencing to help them at work. Additional benefits - Improved team communication Improved client relations - Stronger relationships - Data centralization - Increased knowledge base of using social tools: - Increased client retention - Maximized ROI Sources: Infographic by: http://www.eweek.com/c/a/Messaging-and-Collaboration/Enterprise-Social-Software-Spend-Creeping-up-to-1-Billion-508550/ ErnestoOlivares.com http://www.readwriteweb.com/enterprise/2010/12/5-predictions-for-2011-idc.php http://www.computerweekly.com/Articles/2010/03/24/240707/CIO-increase-collaboration-spending-as-staff-bypass-social-networking.htm Internal socialnetworking Activity feeds Discussions Connect employees/offices Increase profit margins e Connect customers Win customers

The State of Social Collaboration

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Social collaboration dates back to the 1970s and the first invention of email. What started off as email communication has now evolved into instant messaging, extravagant social networks, and more. ...

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