Social Media at Bank

digitaldaya MONTH 2 MONTH 9 SOCIAL MEDIA AT BANK Fans : 1000-2000 Fans : 50,000-150,000 X: A ROADMAP FOR COMMAND CENTER Enhance your reputation Accelerate product innovation Improved crisis management Increase competitive intelligence LOYALTY PROGRAM SUCCESS Increase sales Raise customer retention MONTH 4 MONTH 12 Fans : 10,000-50,000: MONTH 3 COMMUNITY BUILDING Fans : 150,000 & ABOVE Increase customer referrals BRAND AMBASSADOR PROGRẠM TODAY Fans : 2000-10,000 Generate positive publicity Enhance global standing as world-class innovatoř CUSTOMER CARE Enhance relationships with customers Fans : 600-1000 Increase market share Raise customer satisfaction ratings OFFICIAL CORPORATE SITES Lower customer service costs INFLUENCING Establish and protect online corporate presence Brand building ENGAGING LISTENING BASIC digitaldaya ΜΟΝΤΗ 2 MONTH 9 SOCIAL MEDIA AT BANK Fans : 1000-2000 Fans : 50,000-150,000 X: A ROADMAP FOR COMMAND CENTER Enhance your reputation Accelerate product innovation Improved crisis management Increase competitive intelligence LOYALTY PROGRAM SUCCESS Increase sales Raise customer retention MONTH 4 MONTH 12 Fans : 10,000-50,000: MONTH 3 COMMUNITY BUILDING Fans : 150,000 & ABOVE Increase customer referrals BRAND AMBASSADOR PROGRẠM TODAY Fans : 2000-10,000 Generate positive publicity Enhance global standing as world-class innovatoř CUSTOMER CARE Enhance relationships with customers Fans : 600-1000 Increase market share Raise customer satisfaction ratings OFFICIAL CORPORATE SITES Lower customer service costs INFLUENCING Establish and protect online corporate presence Brand building ENGAGING LISTENING BASIC