Social CRM: Fueling Engagement & Growth

shared by bueller345 on Jul 09, 2013 in Social Media

Social CRM: Fueling Engagement & Growth

shared by bueller345 on Jul 09, 2013 in Social Media

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Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, workflow, processes and social characteristics, designed to engage the customer in a collaborati...
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Category: Social Media

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Avectra

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