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SMS-Connect™

shared by Budgetinfographic on Aug 04, 2014 in Technology

SMS-Connect™

shared by Budgetinfographic on Aug 04, 2014 in Technology

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SMS-Connect™ is a text-messaging (SMS) communication channel for call-centers. It is an add-on module that can be integrated with most call-center platforms. Call-center agents use the browser-based...
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