Shopping – Know Who Is Doing It Online

Shopping – Know Who Is Doing It Online Know Your Customers More With the Help of Live Chat 65% of US online customers have used Live Support for customer service in the year 2013. 57% of US retailers offer Live Chat on their websites for better customer service experience. Here a question arise, why do retlers ofe iv hat support n their esites? Reasons Checkout Issue Get Immediate Assi: To Know more about Products tis also observed that more numbers of females prefer shopping online than males. Out of all those, 62% females prefer using Live Chat to get their queries answered. One general characteristic of Live Chat Support users is that they tend to be highly educated. We can say that they are professionals and keen-buyers. They do not want to waste their time so they seek quick and efficient service to get answers to their queries. As Per Estimation, 71% of Regular!CO 00 Live Chat users are College Graduates. 57% of Live Chat Support users shop at least once a week, making them an attractive target market for online retailers. Needless to say they buy more frequently than regular users and certainly they spend more than them. It is estimated that the above-mentioned group of online buyers has higher buying power, they earn more and spend more than average buyers. Live chat support appeals more to this group and they enjoy using it. It has proved to be a medium to get their questions answered quidkly, without picking up phone and paying heavy phone bills. Get your live chat support now. greete? Published By: A LIVE SERVICE PROVIDER © 2013-15 WebGreeter Live Chat Support www.webgreeter.com