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Seventy Percent of Businesses Dissatisfied With On-Premise Phone Systems
The survey of about 300 IT decision-makers revealed some interesting data points: for example, cost was cited as the biggest drawback to old-school on-prem systems but the biggest benefit of cloud alt... ernatives.Mobility was another differentiator between cloud and on-prem phone systems. About a quarter of the survey respondents whose companies are relying on a private branch exchange (PBX) said their mobile options are limited. More than half of all respondents, by contrast, said cloud phone products’ mobile apps are a big reason to move to the cloud.
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