Second Moment of Truth in Hotel Marketing

shared by kcatoto on Jan 25, 2012 in Travel

Second Moment of Truth in Hotel Marketing

shared by kcatoto on Jan 25, 2012 in Travel

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The second moment of truth happens as the guest arrives in the hotel and during their entire stay at your hotel. Now it’s up to you to service the guest and make their stay something to write about....
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Category: Travel
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