Same-Day Delivery and Assistance on Demand

THE RACE FOR THE LAST MILE INSTANTr GRATIFICATION The market for on-demand delivery's been heating up, as big-name companies jockey to do same-day service, in order to compete with a growing number of errand-running startups. But so far, all of the h players in the space have a piecemeal approach. $1 trillion global e-commerce non-same-day delivery $4 TRILLION 2012 worldwide delivery market, including air freight, rail cargo, shipping, parcel post and mail, according to Datamonitor same-day delivery $14.5 BILLION 2012 U.S. same-day delivery market, including courier services and bike messengers INDUSTRY GIANTS amazon Dominates e-commerce - Offers same-day delivery in 10 cities, with limited hours Is on a warehouse building spree, potentially making same-day delivery broadly available Google - Dominates online search Setting up same-day delivery service in partnership with retailers and shippers, to rival Amazon Prime Google Wallet allows for remote payment Google Glass could provide A/V connection between consumers and delivery agents FedEx - Dominates logistics - Offers same-day delivery in 20 cities, but hours are limited and prices high Dominates online auctions and peer-to-peer commerce worldwide Began testing eBay Now, offering same-day deliveries within San Francisco, using an application for Apple mobile devices - Both buyers and sellers need to reside in the same city for a same-day delivery through eBay Now # OF CITIES/REGIONS FUNDING STARTUPS Luxury car service UBER just added cheaper hybrids to its fleet and experimented with ice cream delivery $44.5M Peer-to-peer network TASKRABBIT for errands operates in 6 U.S. cities; just unveiled "Deliver Now" feature taskrabbit $38M Żaarly Like TaskRabbit, ZAARLY's errand-runners bid on buyers' requests; has high-profile backing 3 $15.1M EXEC provides assistants on demand for $25/ EXEC. hour and MMS communication; from Justin.tv 1 $3.3M founder UK's SHUTL connects select retailers with shufl couriers for express delivery 1 $2.7M POSTMATES was first to debut 1-hour-or-less delivery thru mobile app, with GPS and dynamic pricing $1.75M GET IT NOW NYC's DONE is another task-completion Done. service; buyers and "doers" negotiate 1 $1M directly Ex-Amazon Supply Chain engineer-led INSTACART initially limited to groceries, and only thru its mobile app 1 N/A Sources: Datamonitor, Exec, Fedex, Interactive Media in Retail Group, Messenger Courier Association of America, Postmates, RetailNet Group, Shutl, TaskRabbit, TechCrunch, ticular [email protected] %24 D.