Before the advent of Siri and Google Now, there was Clippy. Predating Clippy, Microsoft’s early attempt at virtual assistants, was Microsoft Bob. Virtual Assistants, or Virtual Agents, have been aro...
und since the early ‘90’s, yet only gained traction and popularity because of savvy Apple marketing. Sidebar, who doesn’t love seeing a thirty-two seconds of Samuel Jackson, Zooey Deschanel, John Malkovich or Martin Scorsese using the same technology as normal, everyday iPhone users?
Bill Gates recently suggested that we’ve entered the “golden age of computing”, when it comes to our hyper connected world. In regards to personal assistants, here are the visionary’s thoughts on the subject:
It’s [virtual agents] been talked about for decades and now really is possible – where, we see you’re going, we see your calendar, we see your various communications. We can actually look at the text, look at the speech, try to be helpful to you in your activities. I think we will be more connected and therefore if somebody wants to do a task like find a gift of a certain type, organize a trip in a certain way, there will be a closer match – that is, the gap between what the software can do for them and what most people end up doing, that could be reduced…A long time ago, we tried a little personality that was definitely premature. I think it will re-emerge, but perhaps with a bit more sophistication. We were just ahead of our time, like most of our mistakes.
With virtual assistants like Siri and Google Now increasing in popularity in consumer circles, there is a subsequent trend in commercial verticals for virtual agents.
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