Responsive by Design

"Responsive" by Design Statistics That Show Why Taking A Responsive Approach To Your Website and Online Customer Service is Essential. What Percentage of Customers Are You Leaving Behind Due To Your Lack of Responsiveness? 40% 40% Of Online Shoppers Won't click a site that's not mobile friendly 27% 27% 中 中 中 Only 27% of Leads Get Contacted Takes 46 hours & 53 minutes on average 66% In the online world being responsive applies to so much more than just your website and while it's true that responsive web design is not only recommended by Google it can help you capture the 80% of online shoppers who use smartphones. In the online world, "responsive" can also apply to your interaction with customers and the impact between how responsive YOU are with your customers can make an even bigger impact in landed leads and customer retention; up to 73%. 66% Of Customers Switch companies due to response time WHY IS RESPONSIVE DESIGN IMPORTANT? More people in the world own smartphones than toothbrushes Media consumption on mobile is similar to TV and Internet, yet it sees under 10% of ad spend. 90% of adults in the U.S. have a cell phone 34% of smartphone users go online mostly using their phones 44% of cell phone owners admitted to sleeping with their phone 46% of mobile users report problems viewing non-responsive sites 80% of mobile users make their purchase decision from their phone WHY YOUR RESPONSIVENESS MATTERS Direct correlation between responsive customer service and purchase. 75% of consumers believe customer service response time influences their purchase decision. SOCIAL MEDIA +MARKETING 70% 70% of mobile searches lead to an action within the hour. infographic provided by SOURCES: http://skillcrush.com/2014/11/11/9-mobile-statistics/ http://www.insightsquared.com/2015/04/100-customer-service-statistics-you-need-to-know/ https://www.bopdesign.com/bop-blog/2015/02/responsive-web-design-statistics/ http://www.slideshare.net/helpscout/75-customer-service-facts-quotes-statistics PIXEL PRODUCTIONS INC. http://blog.hubspot.com/insiders/why-your-b2b-lead-response-time-is-killing-your-business http://www.forbes.com/fdc/welcome_mjx.shtml www.PixelProductionsinc.com http://www.parature.com/5-reasons-mobile-customer-service/ http://searchenginewatch.com/sew/how-to/2351176/how-responsive-design-increases-the-results-of-your-online-marketing# ---..