Unmasking D.I.Y. Employees in the Enterprise

UNMASKING THE IN THE ENTERPRISE D.I.Y.-ER There's a growing trend of enterprise employees building and customizing tech solutions to solve customer and work- group inefficiencies and problems. Who are these D.L.Y. workers? Where do they live? In what industries do they work? What makes them happy? Intuit QuickBase surveyed more than 900 information workers to find out. THE BASICS D.I.Y. workers are everywhere. There's critical mass of D.I.Y.-ers in both genders, nearly all age groups, and every part of the country. GENDER FEMALE MALE 43% 57% AGE LOCATION 50% Midwest Northeast 40% 17.5% 30% 23% West 24% 20% 10% 35.5% 18-29 30-39 40-49 50-59 60+ South D.I.Y. WORKERS ARE CREATIVE, COLLABORATIVE AND PROBLEM SOLVERS D.I.Y. workers identify themselves as creative, sharing workers who enjoy solving problems. 1 ithink creatively and outside the box. 14 like sharing what I know with others. 1 lenjoy finding new solutions to problems. 90% 93% 94% WHERE THE D.L.Y. EMPLOYEES WORK The most D.I.Y.-ers are in the computer and IT service industry. Total % of D.IY.-ers 62% 53% 51% 44% PROFESSIONAL SERVICES COMPUTER & MANUFACTURING FINANCIAL SERVICES & IT SERVICES INSURANCE WHAT MOTIVATES D.I.Y. EMPLOYEES These D.I.Y.-ers are passionate and motivated employees, and they feel their employers should recognize their contributions. Forms of Recognition D.I.Y.-ers Want Financial compensation 58% 56% of D.I.Y.-ers think their company should recognize their contributions. Have their solutions promoted internally 33% Promotion 25% intui. SOURCE: INTUIT QUICKBASE STUDY