Project Management Conflict

CAUSES OF CONFLICT IN PROJECT MANAGEMENT At the Pink Elephant conference 2012 Elizabeth Harrin gave a presentation on managing conflict in projects, wanting to find out what the audience thought. Audience members were asked to write the causes of conflict on sticky notes. The results from this survey are shown below. CAUSE OF CONFLICT RESPONSES PERCENTAGE Miscommunication/Misunderstanding 14% Miscommunication Cost of project/Money 11% Budget No clear understanding of strategy/direction/goals/priorities; lack of leadership, direction and project ownership issues 17% Lack of direction Ego 3 9% Personnel conflict/personality 6% Personality clash Perception of what the customer wants Confused requirements 6% 6% Lack of trust Not understanding the other party's point of view Lack of respect Failure to see another point of view Lack of PM structures creating havoc with other IT service providers Lack of clarity about roles No PM methods The benefits of change, while good for the company Lack of knowledge overall, don't do much for my team except add work Lack of knowledge Lack of benefits Bias Blame when parts of project break Blame Changed situation causing new issues Aggressive timelines Change Timeframe Being unwilling to change Unwillingness to change 1 3% TOTAL 35 100% *******