Process Consulting Company

pinpoint SYSTEMS CORPORATION MARKET SMARTER. ADAPT FASTER CALL NOW : 800.809.0612 www.pinpoint-corp.com About Us: Pinpoint's staff & management team are comitted to bringing the best solutions & resources to our clients Company Overview PINPOINT IMPROVES ITS CLIENTS' MARKETING BY DESIGNING AND DEPLOYING TECHNOLOGY-BASED SOLUTIONS .. MEASURING SUCCESS BY OUR CLIENTS' RESULTS Pinpoint Systems Corporation is a provider of marketing solutions and marketing automation software implementation services that help increase the profitability of our clients' marketing programs. Our solutions provide enhanced marketing performance with accountability, thereby addressing the measurement and investment justification demands faced by marketing executives today. Pinpoint's consultants are expert as both marketers and technologists, bringing a truly creative approach to linking marketing processes with supporting technology systems. We plan, design, implement, upgrade and support marketing automation software and high-performing marketing databases that increase return on marketing investment. We strive to create highly repeatable, scalable solutions, customized to each client's unique business needs. You can improve profitability by optimizing your marketing technology investments with Pinpoint Systems, while also creating harmony between marketing and IT. Pinpoint integrates marketing software, implements process improvements, and facilitates user adoption. Leading marketers choose Pinpoint Systems solutions for MRM, interactive marketing, Web and customer analytics, campaign management, and marketing metrics. Marketing and IT executives both benefit from Pinpoint's expert approach to linking marketing processes and technology systems in a proven, scalable solution. Fortune 500 and mid-market clients spanning a broad range of industries - including Financial Services, Retail, Telecommunications/Cable, Travel & Hospitality, Casino Gaming, Pharmaceutical, Not-for-Profit and Loyalty Marketing - rely on Pinpoint's solutions and services to achieve business results. Why Pinpoint: Marketing focus, industry experience & flexible delivery translate to value for you Why Pinpoint Marketing Automation Consulting PINPOINT'S FOCUS ON IMPROVING OUR CLIENT'S MARKETING RESULTS, PLUS OUR "EASY TO DO BUSINESS WITH" STYLE, KEEPS OUR CLIENTS COMING BACK EACH TIME THEY HAVE A NEW MARKETING SYSTEMS NEED. Focus. Design, implementation and support of systems and processes for the marketing function is the only thing we do. Each member of our team brings best practices and experience relevant to your challenges. Experience. Pinpoint's experience consulting on marketing systems spans a broad range of vertical industries and a full complement of system architectures and products. On average, our consulting team averages 12 years of systems implementation experience and 8 years experience focused on marketing solutions. Knowledge Transfer. Our Marketing Automation Software implementation approach places emphasis on skill-building, establishing proficiency, and self-sufficiency for our clients. We ensure your staff is well positioned to reap the benefits of your systems investments. Value. Pinpoint teams are staffed with seasoned consultants at attractive rates that are committed to your success. We measure our service quality by our client's satisfaction and business results. Pinpoint has achieved a track record of 100% client satisfaction since the inception of the company. Flexibility. Pinpoint offers a variety of engagement models, including fixed price, time and materials, and monthly fee support arrangements. We accommodate any combination of on-site and remotely deliv What our customers are saying about their collaboration with Pinpoint: * "Pinpoint shares our goals and commitment" "Pinpoint works as a part of our company – an extension of our team" "Pinpoint does whatever it takes to support our business" "Pinpoint finds creative approaches to resolving technical issues – they exhaust all possibilities until they find an appropriate solution" * "Pinpoint is an organization that takes pride in everything they do" * "Pinpoint's people rise to every challenge with passion and dedication" Marketing Systems Integration to Achieve a Single View of the Customer Common symptoms: * My salesperson is unaware of interactions that may have occurred between Accounting or Marketing and his/her customer. * My marketing people don't know what - if any - sales have occurred as a result of their campaigns. * It's difficult (if not impossible) to get an accurate, complete view of any given customer. The problem: Sales, Marketing, Financial/Accounting, Customer Service and the Corporate website may all be using different "stovepiped" databases that don't communicate, making it impossible for any of those functions to get a single, comprehensive, up-to-date view of any particular customer. The solution: Your company requires a record/repository of all interactions with all customers, so as to better serve and market to them. Further, each authorized function must have similar, consistent access to this repository. Getting there may involve careful adjustments to process, and almost always the integration of disparate application systems and databases. This may require substantial modification of existing applications and databases, and/or the replacement of selected applications and the construction of a customer data warehouse linking all touch points. www.pinpoint-corp.com