The Patient Experience

THE PATIENT MONTH INS Y82% 45 DAYS EXPERIENCE ONE BILLION MONTH is the average time it takes for a new patient to see a family doctor. MAKING AN of Americans visit a doctor at APPOINTMENT office visits per year least once per year. Enhancing the patient experience is determined by every phase the patient encounters. From making an appointment, seeing the doctor, following doctor's orders, post-appointment patient check-up and beyond. Every step of the way matters when it comes to patient experience. 2. SEEING THE DOCTOR FAQ 21 MINUTES 3 12–15 is the average amount of time a patient has to explain their problem. Patients ask an average of 0-2 questions per is the average lobby room wait time for patients. SECONDS office visit. FOLLOWING DOC'S ORDERS 55% 3- MEDICATIONS 42 PERCENT Dear Jane, of Americans don't follow treatment plans given by their doctors exactly as prescribed. 32 million Americans use three or more medications daily. 03% You're doing great! Keep up the good work. of patients are not contacted by their doctor of patients more likely to follow treatment plan if they receive encouragement from their doctor. PATIENT NO NEW MESSAGES CONTACT in between office visits. DOCTOR ROOM FOR VA INTERACTIVE SOLUTIONS IMPROVEMENT Turn Your Office Patient Into an ePatient. of patients want to manage 93% their healthcare online. CodeBaby's health advisor solution delivers consistent health management and drives better health behaviors by engaging patients on websites, PHRS, and care management 52% 48% 55% CodeBaby platforms. From the first website contact to hospital discharge, it helps you achieve value-based objectives by improving care Visit codebaby.com 1-877 334-3465 your are interested in accessing and storing personal want to access apps or have looked online for websites to review information about specific doctors & hospitals. health information online. medical treatment. quality and patient satisfaction. [email protected] Ш