Omnichannel Loyalty: The New Customer Connection

shared by JennLingerfelt on Jan 09, 2013 in Business

Omnichannel Loyalty: The New Customer Connection

shared by JennLingerfelt on Jan 09, 2013 in Business

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Omnichannel loyalty (OCL) is an enterprise-level initiative to drive, track, measure and reward incremental behavior throughout the enterprise and customer experience. With omnichannel loyalty, tr...
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Category: Business

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