Performance Review Results 2013

Performance Review Results Costa Rica's Performance Review Analysis from April 2012 – April 2013 Results from employee's reviews show trends of group strengths in addition to key areas of improvement. Where Trax leadership can tap into these patterns and act: 93% Percentage of employees received an ACCEPTABLE rating overall Distribution of Scores for All Reviews 10%- Of 352 total answers for all Costa Rican employees, 241 were rated АССЕРТАВLЕ 68% Oustanding Acceptable Unsatisfactory Where is Costa Rica strong? Neither Work Ethics / Character nor Delivery of WOW Results had no UNSATISFACTORY rankings 16 Costa Rica excels in Commitment and Accountability, the majority of employees people received OUSTANDING rankings in this area Employee's Top-Rated Strengths * Personal Excellence 97% - Commit ment / Accountability 97% Motivat ion/Signif icance 97% Customer Needs Int imacy 93% Abilit ies / Cont inuous Learning 90% * Percentages of total number of ACCEPTÅBLE & OUTSTANDING ratings received overall Where can Costa Rica improve? The biggest room for improvement is in Self Correction/ Responsibility Almost 2 of Costa Rica received an 45% UNSATISFACTORY in this category Key Accomplishments of 2012: Development of Expertlse Role & Job Growth AcqulsItlon of New Skills TYAX