While Black Friday and Cyber Monday 2012 proved that mobile commerce is growing steadily, new research by Mobiquity reveals that the top 20 brick-and-mortar retail brands still fall short of consumers...
' expectations for fast, well-designed and functional mobile apps and websites. "The Mobile Shopping Satisfaction Report," an independent consumer study commissioned by Mobiquity (www.mobiquityinc.com), found that, of the top 20 retailers, the mobile experience at Apple Stores, Best Buy and Kohl's ranked highest for satisfaction among consumers shopping via smartphones and tablets.
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