The Mobile Outsourcing Landscape

THE MOBILE OUTSOURCING LANDSCAPE In the last decade, the cellular phone market has evolved from mobile phones to feature phones to PDAS to smartphones. 110110818189088 $617 B L00:000000 Gartner estimates The worth of the Annual year mobile market over year is forecast at growth 420/ 448 M0i. between Users are 2011 & 2016 expected by 2016 PARTNERING WITH A VENDOR TEKsystems commissioned a survey of more than 230 IT leaders regarding their organizations' mobility strategy and plans to address select mobility obstacles. 78% WITH MORE THAN 1/3 of respondents rank their mobile strategies at low to medium maturity choosing to outsource the development of mobile applications 5 A 4A 3 Highest MOBLE MATURITY SCALE The two most commonly cited reasons for outsourcing relate to the difficulty in resolving resource or skill gaps 67% Lack of expertise in-house 56% Mobile technology was not a core competency Average number of vendors respondents partner with: 2 TO 5 are looking for a better 60% ) experience from their mobile vendors WHILE TOP BENEFITS OF OUTSOURCING Speed Cost Quality Agility Attributes of Successful MOBILE OUTSOURCING PARTNERSHIPS MOBILITY AS A DEDICATED PRACTICE Mobile technology moves at a fast pace and requires specialized talent to keep projects driving forward. 41% 1O AS A RESULT respondents believe a vendor's lack of experience with large-scale mobility projects is a risk factor, and qualified talent is hard to find. struggle with finding and attracting the talent they need to handle mobility projects in-house ORGANIZATIONS PLACE SIGNIFICANT VALUE ON THESE MOBILE SKILL SETS: DEVELOPERS QA TESTERS ARCHITECTS UI/UX DESIGNERS FLEXIBILITY IN SUPPORT AND DELIVERY Flexibility in support and delivery is crucial in mobile development 1/2 3/40000 of respondents find that supporting the full range of popular mobile platforms is the most daunting aspect of mobile Application Development cite the importance of being able to develop and test mobile applications across different platforms, devices, screen sizes and versions 65% are likely to partner with a technology- and platform-agnostic mobility vendor. PROVIDE END TO END SOLUTIONS No two mobile projects are exactly alike 57% look to their vendor to provide an innovative solution to their needs including delivery models, tools and best practices Mobile solutions sought include: MOBILE APPLICATION SUPPORT TECHNICAL MOBILE MOBILE CONSULTING DEVELOPMENT TESTING 60% would like a vendor to focus on application development seek a vendor who can design and implement sound QA MORE THAN1/2 MOBILITY CENTER OF EXCELLENCE Guidance and oversight is often needed in mobility initiatives ONLY 1/3 of respondents are currently supported by a COE Top challenges organizations face with their mobile initiatives: GOALS AND OBJECTIVES SECURITY BREACHES RISK COST ORGANIZATIONAL FAILURE TO STRUCTURE SECURE BUDGET the biggest areas of concern Vendors who have an established COE can help manage these challenges Backed by a COE, an organization can evaluate projects through the lens of existing best practices, monitor and control processes, and leverage the insight from experts in mobile development and support. TEKsystems, Inc. is an Allegis Group, Inc. company Certain names, products and services listed in the document are trademarks, register trademarks, or service marks of their respective companies. Copyright © 2013 TEKsystems, Inc. All Rights Reserved. TEKsystems