Meeting the Needs of the Community Association Industry
An extension of your team centered around the needs of the community association industry.. CENTERGY RESOURCES How do we center around your needs ? II I Providing the Community Association Industry with the proper resources for growth, revenue generation and exceptional customer experiences. CENTERGY RESOURCES How Does it Work? CALL CENTER SERVICES Our customer care specialist use their expertise and industry knowledge to answer a variety of multilingual inbound calls. We make it a priority to know all the specific and up-to-date policies and procedures for each one of your Association clients, ensuring accurate answers and exceptional customer experiences. BILLING CUSTOMER CARE SERVICES We handle all incoming billing inquiries and resolve each call with accuracy and industry knowledge. Every call is recorded and all notes are documented directly into your system; allowing for more trackable control and a direct inside look at what your communities need. INTERNAL RECOVERY SOLUTION Best-in-class research and locating technology along with respectful person-to-person communication and written communication. Measurable solutions, quicker resolutions and lower fees. *internal recovery solution service offered through the licensed and accredited service provider Axiom Resources. Why Choose CENTERGY? EASE Accurate, Timely, Knowledgeable, Efficient, Easy to Implement. just a few key words that describe how easy it is to get started and how every business wants their workflow process to run. EXPERIENCE Our combined expert experience provides us with the resources necessary to deliver broad-based and proven solutions to the community association industry. 1 SUCCESS Just to name a few...Gained competitive edge, Improved workflow efficiencies , measured control of your associations, focus on growing your business. (855.750.0101 www.CENTERGYRESOURCES.COM
Meeting the Needs of the Community Association Industry
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