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Listening Matters

shared by enragedqueen on May 01, 2013 in Business

Listening Matters

shared by enragedqueen on May 01, 2013 in Business

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Simply satisfying customers with what you perceive to be their needs isn't enough anymore. 60%-80% of customers who claim to be "satisfied" still abandon a business relationship.
Tags: business
Rank: 7741 of 16568 in Business

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