The Information Technology Infrastructure Library (ITIL), is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL consists in a ser...
ies of five core publications, each of which covers an ITSM lifecycle stage.
ITIL allows the organization to establish a baseline from which it can plan, implement, and measure.
Netmind asked that we convert this system into an infographic so that their students would be able to have a clear, attractive and modern visual representation to more easily understand the ITIL system.
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