The Information Technology Infrastructure Library (ITIL), is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL consists in a series of five core publications, each of which covers an ITSM lifecycle stage. ITIL allows the organization to establish a baseline from which it can plan, implement, and measure. Netmind asked that we convert this system into an infographic so that their students would be able to have a clear, attractive and modern visual representation to more easily understand the ITIL system.