IT and Enterprise Mobility: IT is Fully Charged and Ready to Roam

I.T. and Enterprise Mobility A new survey of I.T. leaders shows they are taking charge of how their organizations are using mobile. It's not just BYOD. 100% I.T. is fully charged and ready to roam. To understand what large organizations are doing on enterprise mobility, CA Technologies engaged research firm Vanson Bourne to survey 1,300 senior I.T. decision-makers at enterprise organizations across five industry verticals in 21 different countries in the Americas, Europe, Asia, and Australia. It's all about the apps. Enterprise mobility has arrived ... 63% selected mobile apps for customers or employees as their #1 priority (versus 37% for internal BYOD). 60% either have an enterprise mobility strategy in place or will within the year. 63% Customer-facing mobile apps & device support. ...but anxiety remains. Internal, 24% 39% employee-facing mobile apps. 37% O Internal BYOD and managing 33% believe they should be employee doing more with mobility. devices. Instead of end users smuggling in the apps they want I.T. to support, I.T. is becoming the originator of creative, functional, and enterprise-ready mobile apps to empower customers and boost employee productivity. I.T. is the source, not the supporter. It's all about the customer. 00O CA ? 10:31 1100% Customer needs now exceed internal concerns as key drivers of mobility projects. 42% 39% 33% Investment in mobility is growing. As a percentage of the overall I.T. budget, mobility will grow 50% in the next three years. 12% Key factors driving mobility Average percent of I.T. spending on mobility today. 42% 18% An increased demand from customers using Average percent of I.T. spending on mobility in 3 years. mobile devices. 39% 30% cite lack of sufficient budget as a major A need to formalize how our employees access our infrastructure through mobile devices. challenge in implementing mobility. 34% plan to realign their budgets to shift funding to mobile initiatives. 33% Improve the overall experience of our end customers. but not all the spending will come from the I.T. 9% Average percent of spending on mobility outside IT. today. department. Spending on mobility outside the I.T. department (e.g. in marketing) will grow 55% over the next three years. 14% Average percent of spending on mobility outside I.T. in 3 years. ...and I.T. is finding new ways to Security was both the #1 obstacle to work within the organization. mobility and the #1 change needed. 34% are 32% are changing the changing how I.T. cite security and privacy as an obstacle to implementing mobility. structure of the interacts with 33% organization and realigning roles. other departments. -> said mobile required a redesign of their security strategy and policies. 40% And the pay-off is big. Respondents have seen or expect to see a wide range of benefits from their mobility initiatives. 23% 22% Increase in customer satisfaction More customers using our software/services Do you need to charge up your own enterprise mobility strategy? Plug in and learn where companies are seeing the biggest payback in mobility, and map out your own turn-by-turn directions to enterprise mobility . Download the "TechInsights Report: Enterprise Mobility – It's All About the Apps" click Here For more information and research on enterprise mobility, visit ca. www.ca.com/techinsights/mobility technologies %24