The Importance of Answering Services

IMPORTANCE OF ANSWERING SERVICES 72- 80% Over 80% 98% 71% of callers hang up when call goes straight to voicemail have reported that poor phone skills leave a bad of business of the customers end their business relationship because of unimpressive phone communication communications are done over the phone impression BENEFITS MINIMIZED INCREASED ВETTER ТОTAL COST PRODUCTIVITY RESULTS ASSURANCE OS Employees don't have to worry about missing a client's call during Customer loyalty Phones are and staff Effective and affordable service continuously covered by an operator productivity company meetings i Professional & Client's questions about your goods & services are reliable, highly trained individuals You won't miss a critical customer You can hire people for selected periods of time taken care of phone call, or a call from a potential client Gives more time for your team to work on tasks without distractions Staff focus can be on other aspects of the business Saves you money by not hiring a receptionist Clients can speak to an actual 24h human being, compared to an automatic system You have the option to have a call recorded for Calls outside office hours are handled future reference Sources: http://www.biggerpockets.com/blogs/5262/blog_posts/38630-statistics-on-phone-answering-services-that-you-need-to-know http://www.startupfreak.com/call-answering-service-for-your-business/ http://www.wikihow.com/Decide-Whether-a-Telephone-Answering-Service-Will-Benefit-Your-Business FEINationalPositions Profitable Internet Marketing Signius Communications THE