How Social Media is Transforming CRM

DGuiloff's picture
As Twitter, Facebook and other social channels have continued their virtual takeover of the marketing landscape, they've also reshaped the customer relationship management (CRM) model. CRM solutions and processes have taken on some of the characteristics of social media, growing increasingly interactive and dynamic.
Image: 
how-social-media-is-transforming-crm_537e3c26cde4f.png

Category:

Language: 
English

Publishers:

Thumb Meta Data: 
how-social-media-is-transforming-crm_537e3c26cde4f.png
Hash: 
016d2603861870210f4595dc68c2d62c
Reviewed: 
Source: 
http://blog.fanhub.com/how-social-media-is-transforming-crm.
Infographic Type: 
Infographic
Interactive URL: 
Visible on Site: 
Show in Portfolio: 
Marketplace Infographic: 
Transcript: