How Outsourced Call Centers Impact Customer Satisfaction

shared by amie on May 03, 2011 in Business

How Outsourced Call Centers Impact Customer Satisfaction

shared by amie on May 03, 2011 in Business

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We have all been there, waiting on hold forever to talk to a customer service person only to be connected with someone that we cannot understand. This infographic examines customer service call satis...
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Category: Business
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