How to Not Be Awkward on the Phone and Get What You Called For
2. HOW TO NOT BE AWKWARD ON THE PHONE And get what you called for Get into a positive mental mindset to make a phone call BELIEVE IN Watch that motivational YOURSELF video on YouTube. Shoot that paper basketball. Hell yeah! You got this! Be clear on why you are calling An awkward caller will go on a ramble and will most LOSE DEAL probably bore or annoy the person they are calling. They might even forget what they even called for. You want to be focused on what you are calling for and let them know clearly why you are calling them. Smile It will relax your voice and make you sound more appealing and pleasant to the listener. It will also encourage the other person to smile too and it is a lot harder to say "no" when you are smiling. Tell a joke Get that banter going. Everyone likes to laugh. Try and keep it clean though. Just relax Allow the phone call to flow. Sit back in your chair and chill because you are "bossing" this. 6 Get up on your feet If your conversation flow is coming to end and you want an injection of energy into your voice try standing up and get your juices going. It can help you transition to another point you want to talk about! Use hand gestures Moving your hands can really help you get a point across when speaking. Furthermore, if you feel awkward with colleagues listening in on your phone conversation why not make eye contact and give them a finger gun and a wink. It gives them the impression that things are going well. 8. 8 Look good sound good Would you feel confident if the person you are calling saw what you're wearing? Looking sharp will make you feel more confident and help your words hit the mark. Wow that's AMAZING Frank! Use upbeat 9 words AMAZING! FANTASTIC! ABSOLUTELY! Throw these types of words in there to create a positive vibe and help influence your caller to your way of thinking. ABC (Always 10 Be Closing) Summarize the call efore you hang up and make sure all the points you wanted to talk about are covered. Thank your listener and then walk out for a well-earned coffee! expert ►market telephones.expertmarket.co.uk
How to Not Be Awkward on the Phone and Get What You Called For
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