Bomgar integrates with multiple ITSM and Service Desk solutions.
This infographic outlines the flow a typical ITSM/Service Desk integration with Bomgar may have.
With most integrations, a Bomgar re...
mote support session can be launched from a ticket or case. Then, at the close of the support session, Bomgar updates the original ticket or case with details from the support session ... such as the chat transcript.
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