How to Be Best-In-Class When It Comes to Business Continuity & Disaster Recovery

S PARTNER UP ENTERPRISES ARE REALIZING THEY NEED EXPERT HELP RATHER THAN RELYING SOLELY ON A DIY APPROACH TO BUSINESS CONTINUITY AND DISASTER RECOVERY (BC/DR). 74% of organizations consider unplanned IT and telecom outages the top threat to their business-and for good reason. Missteps in business continuity and slow responses to disaster recovery lead to lost data, revenue, and employees. Attempting it alone can prove costly and inefficient. Find out why selectively outsourcing BC/DR efforts is a main component of truly rasilient and recoverable organizations. DOWNTIME HURTS Your employees and customers need constant access to applications. Downtime affects cost and time, which is why enterprises should strive to rank amongst the best in class. What's the most common cause of downtime? Cost per hour of downtime 2$ $ 60% 56% 44% 29% 26% $8,580.99 $215,637.76 S686,250.00 HUMAN ON SIT UNEXPECTRO SSRVER ROOM POWER PACHES ENVRONMENT OUINGES * LPDATES SMALL COMPANIES MEDIUMS ZD LARGE CONPANIES COMPANIES EROR DISASTERS ISSUES Number of downtime events in last 12 months Average amaunt of downtime in last Longest downtime event Length of time to recover from last downtime event 12 manths ... . 1.13 HCURS BEST IN CLASS 12.67 MINUTES 56 TOP 20% MINUTES ID9.51 | AVERAGE 4.78 5.18 2.26 MIDDLE SO MINUTES HOURS HOURS . ......... . ...... . ........... LAGGARDS BOTTOM 30% 17.02 43.71 27.11 3.92 HOURS HOURS HOURS READY TO RECOVER Top Pressures Leading to BC Initiatives 72% 47% 44% 37% ... RISK OF BUSINESS INTERRUPTION BUSINESS OR REGULATORY REQUIREMENTS COST OF DOWNTIME LOSS OF CRITICAL DATA Measure your IT organization's ability by: Only 28% of Laggards, and 50% of Industry Average organizations test their BC/DR systems on a regular basis. E Determining its objectives This is the singie most important practice an organization can conduct to determine preparedness. 28% 50% W Tracking its performance d Testing its BC/DR system Going it alone can impact the organization's RTOS and RPOS, as well. BEST IN CLASS A AVERASE TOP 20% LAGGARDS DOTTOM ON O Recovery Time Objectives O Recovery Point Objectives Best in Class OO 1.3 hours Best in Class OOC 2.8 hours Average OO000OC 6.5 hours Average OO0CO 5 hours Laggards O000O0000OC 10.8 hours Laggards OO0000000 8.2 hours EPIC CONSEQUENCES With this much at stake, a singularly DIY approach to BC/DR doesn't often present the best option for IT availability and resiliency. Even with every precaution taken, going at it solo can prove to be a scary (and costly) experience if things go wrong. With the constant threat of critical data loss, it's no surprise that businesses have difficulty moving ahead after disaster. Of medium-sized companies that experience major business-data losses: 43% 51% 6% ... Close within 2 years Never Survive long term recover The outsourced approach isn't just more effective; it's also more cost-efficient. In fact, enterprises that outsource typically end up saving 32% mara than thase with an in-house model. DIY APPROACH OUTSOURCED APPROACH A IN-HOUSE S [S H OUTSOURCED S 32% savings And with 23% of large companies not including supply chains in their business-continuity plans, an outage or disaster can prove extremely unfavorable. $4 MILLION S1.1 MILLION PER DISASTER INCIDENT PER DISASTER INCIDENT BE AMONG THE BEST Given that only 20-30% of BC/DR plans are tested, many best-in-class organizations partner with solution providers Best-in-class enterprises also keep their own best practices in place, however. with repeatedly tested methods because it means: No upfront technology or storage costs 79% Have IT staff with DR operations procedures in place Follow and measure standardized No software subscriptions or hardware maintenance expenses O 76% DR documents in place Have education plans for IT staff on implementing DR procedures in the event of a crisis Freed-up internal resources 63% KNOW WHAT YOU'RE LOOKING FOR Know what you're looking for in a BC/DR partner and what you need out af the partnership before engaging. In addition to 24/7 support, your DR service provider needs to: lala Track and report Review high- availability technologies Determine RTO Test DR Assess and RPO per application regularly DR performance high-availability processes and procedures Reach out to an experienced DRSP and get the reliability, recoverability, and protection your organization needs. While you shoukd be keeping best practices in place, your BC/DR shauld provide the support to keep your business moving ahead. To find out more, visit Sungardas.com today. Source: sungardas.com, aberdeen.com, cm.com, datalinktech,com, economist.com, techtarget.com SUNGARD Availability Services