How to Avoid an Online Customer Service Fiasco

shared by rmmojado on Dec 27, 2011 in Business

How to Avoid an Online Customer Service Fiasco

shared by rmmojado on Dec 27, 2011 in Business

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The real-time web has given customers amazing power to vent their issues in a very public and gigantic space. It’s why companies such as Comcast launched @ComcastCares, a Twitter channel completely ...
Category: Business

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