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Honey, I'm Working Late, and Other Stories

HONEY, I'M WORKING LATEAND OTHER STORIES: | THE TRUTH ABOUT PHONE CALLS LIESPECOMMUNICATION COLLEGE THE SOCIAL DISTANCE HYPOTHESIS STUDENTS LIE38% The reason people ignore the social distance hypothesis when they write emails is that their words are being recorded. 37% TO of the people they meet each week This theory says that people choose less rich media when engaged in deception in order to minimize the discomfort they experience. This would explain why people lie more on the phone than they do when face to face. ...BUT it doesn't explain why people lie the LEAST in emails. It ought to be LESS uncomfortable to lie through the written word according to the Social Distance Hypothesis! But there are other factors: Whether the conversation is being recorded, whether it's happening in real time and whether you're physically close to each other at the time. PHONE 27% FACE TO FACE DECEPTIONSDAY PER 21% IM 14% E-MAIL PHONE 0.92 THE HUMAN VOICE 3FACTORS WHICH INCREASE THE LIKELIHOOD OF BEING LIED TO: FACE TO FACE 0.79 i: Real Time conversation. ji: Unrecorded iii: Physically conversation IM distant È 0.49 TOTAL E-MAIL 6.11 The human voice is the most natural and nuanced way of communicating. It's also the best one for lying... so long as a phone is involved. This is partly because we don't like to tell whoppers - or even white lies – in the written form. It's the fact that the lie is there, on the record, forever, whereas the spoken word can be forgotten about, exaggerated, denied and disputed. HOW TO REDUCE DECEPTIONS LIES ARE PRETTY MUCH THE SAME HOWEVEREM YOU TELL THEM Record it i: We were discussing this at Call Trunk when we came across a fascinating study by a group of academics at Cornell University. The subject of their research was how people's lying behavior was impacted by the form of communication they were using. Ensure everyone knows the communication is being recorded. Not at all 1 2 3 4 5 6 7 8 9 Completely Make it real PHONE FACE TO FACE IM E-MAIL ii: DE The more the conversation resembles 3.3 4.7 6.3 a face to face the more uncomfortable HOW PLANNED was the lie 3.3 This also built on some research called Lying in Every Day Life By Bella de Paulo and others who pointed out that people would choose a mediated way of communicating- in other words a phone – if they wanted to tell a whopper! This is our interpretation of some of their data and people feel about lying. If you can add video to a phone call that will help. HOW BELIEVED was the lie 6.56 7.2 6.1 7.1 Make it asynchronous HOW IMPORTANT 4.62 was the lie 5.5 5.6 5.2 iii: Give people time to think about their words – email is good for this. conclusions. infographic compiled by Attributions The data we based this graphic on comes from two academic papers. The anyphone recording company Call Trunk www.CallTrunk.com Deception and Design: The Impact of Communication Technology on Lying Behavior Jeffrey T. Hancock, Jennifer Thom-Santelli, and Thompson Ritchie Cornell University Lying in Every Day Life Bella M. DePaulo University of Virginia, Debra A. Kashy Texas A&M University, Susan E Kirkendol Pfeiffer College, Melissa M. Wyer University of Virginia, Jennifer E. Epstein Cornell University Medical College HONEY, I'M WORKING LATEAND OTHER STORIES: | THE TRUTH ABOUT PHONE CALLS LIESPECOMMUNICATION COLLEGE THE SOCIAL DISTANCE HYPOTHESIS STUDENTS LIE38% The reason people ignore the social distance hypothesis when they write emails is that their words are being recorded. 37% TO of the people they meet each week This theory says that people choose less rich media when engaged in deception in order to minimize the discomfort they experience. This would explain why people lie more on the phone than they do when face to face. ...BUT it doesn't explain why people lie the LEAST in emails. It ought to be LESS uncomfortable to lie through the written word according to the Social Distance Hypothesis! But there are other factors: Whether the conversation is being recorded, whether it's happening in real time and whether you're physically close to each other at the time. PHONE 27% FACE TO FACE DECEPTIONSDAY PER 21% IM 14% E-MAIL PHONE 0.92 THE HUMAN VOICE 3FACTORS WHICH INCREASE THE LIKELIHOOD OF BEING LIED TO: FACE TO FACE 0.79 i: Real Time conversation. ji: Unrecorded iii: Physically conversation IM distant È 0.49 ТОTAL E-MAIL 6.11 The human voice is the most natural and nuanced way of communicating. It's also the best one for lying... so long as a phone is involved. This is partly because we don't like to tell whoppers - or even white lies – in the written form. It's the fact that the lie is there, on the record, forever, whereas the spoken word can be forgotten about, exaggerated, denied and disputed. HOW TO REDUCE DECEPTIONS LIES ARE PRETTY MUCH THE SAME HOWEVEREM YOU TELL Record it i: We were discussing this at Call Trunk when we came across a fascinating study by a group of academics at Cornell University. The subject of their research was how people's lying behavior was impacted by the form of communication they were using. Ensure everyone knows the communication is being recorded. Not at all 1 2 3 4 5 6 7 8 9 Completely Make it real PHONE FACE TO FACE IM E-MAIL ii: DE The more the conversation resembles 3.3 4.7 6.3 a face to face the more uncomfortable HOW PLANNED was the lie 3.3 This also built on some research called Lying in Every Day Life By Bella de Paulo and others who pointed out that people would choose a mediated way of communicating- in other words a phone – if they wanted to tell a whopper! This is our interpretation of some of their data and people feel about lying. If you can add video to a phone call that will help. HOW BELIEVED was the lie 6.56 7.2 6.1 7.1 Make it asynchronous HOW IMPORTANT 4.62 was the lie 5.5 5.6 5.2 iii: Give people time to think about their words – email is good for this. conclusions. infographic compiled by Attributions The data we based this graphic on comes from two academic papers. The anyphone recording company Call Trunk www.CallTrunk.com Deception and Design: The Impact of Communication Technology on Lying Behavior Jeffrey T. Hancock, Jennifer Thom-Santelli, and Thompson Ritchie Cornell University Lying in Every Day Life Bella M. DePaulo University of Virginia, Debra A. Kashy Texas A&M University, Susan E Kirkendol Pfeiffer College, Melissa M. Wyer University of Virginia, Jennifer E. Epstein Cornell University Medical College I HONEY, I'M WORKING LATEAND OTHER STORIES: | THE TRUTH ABOUT PHONE CALLS LIESPECOMMUNICATION COLLEGE THE SOCIAL DISTANCE HYPOTHESIS STUDENTS LIE38% The reason people ignore the social distance hypothesis when they write emails is that their words are being recorded. 37% TO of the people they meet each week This theory says that people choose less rich media when engaged in deception in order to minimize the discomfort they experience. This would explain why people lie more on the phone than they do when face to face. ...BUT it doesn't explain why people lie the LEAST in emails. It ought to be LESS uncomfortable to lie through the written word according to the Social Distance Hypothesis! But there are other factors: Whether the conversation is being recorded, whether it's happening in real time and whether you're physically close to each other at the time. PHONE 27% FACE TO FACE DECEPTIONSDAY PER 21% IM 14% E-MAIL PHONE 0.92 THE HUMAN VOICE 3FACTORS WHICH INCREASE THE LIKELIHOOD OF BEING LIED TO: FACE TO FACE 0.79 i: Real Time conversation. ji: Unrecorded iii: Physically conversation IM distant È 0.49 ТОTAL E-MAIL 6.11 The human voice is the most natural and nuanced way of communicating. It's also the best one for lying... so long as a phone is involved. This is partly because we don't like to tell whoppers - or even white lies – in the written form. It's the fact that the lie is there, on the record, forever, whereas the spoken word can be forgotten about, exaggerated, denied and disputed. HOW TO REDUCE DECEPTIONS LIES ARE PRETTY MUCH THE SAME HOWEVEREM YOU TELL Record it i: We were discussing this at Call Trunk when we came across a fascinating study by a group of academics at Cornell University. The subject of their research was how people's lying behavior was impacted by the form of communication they were using. Ensure everyone knows the communication is being recorded. Not at all 1 2 3 4 5 6 7 8 9 Completely Make it real PHONE FACE TO FACE IM E-MAIL ii: DE The more the conversation resembles 3.3 4.7 6.3 a face to face the more uncomfortable HOW PLANNED was the lie 3.3 This also built on some research called Lying in Every Day Life By Bella de Paulo and others who pointed out that people would choose a mediated way of communicating- in other words a phone – if they wanted to tell a whopper! This is our interpretation of some of their data and people feel about lying. If you can add video to a phone call that will help. HOW BELIEVED was the lie 6.56 7.2 6.1 7.1 Make it asynchronous HOW IMPORTANT 4.62 was the lie 5.5 5.6 5.2 iii: Give people time to think about their words – email is good for this. conclusions. infographic compiled by Attributions The data we based this graphic on comes from two academic papers. The anyphone recording company Call Trunk www.CallTrunk.com Deception and Design: The Impact of Communication Technology on Lying Behavior Jeffrey T. Hancock, Jennifer Thom-Santelli, and Thompson Ritchie Cornell University Lying in Every Day Life Bella M. DePaulo University of Virginia, Debra A. Kashy Texas A&M University, Susan E Kirkendol Pfeiffer College, Melissa M. Wyer University of Virginia, Jennifer E. Epstein Cornell University Medical College I HONEY, I'M WORKING LATEAND OTHER STORIES: | THE TRUTH ABOUT PHONE CALLS LIESPECOMMUNICATION COLLEGE THE SOCIAL DISTANCE HYPOTHESIS STUDENTS LIE38% The reason people ignore the social distance hypothesis when they write emails is that their words are being recorded. 37% TO of the people they meet each week This theory says that people choose less rich media when engaged in deception in order to minimize the discomfort they experience. This would explain why people lie more on the phone than they do when face to face. ...BUT it doesn't explain why people lie the LEAST in emails. It ought to be LESS uncomfortable to lie through the written word according to the Social Distance Hypothesis! But there are other factors: Whether the conversation is being recorded, whether it's happening in real time and whether you're physically close to each other at the time. PHONE 27% FACE TO FACE DECEPTIONSDAY PER 21% IM 14% E-MAIL PHONE 0.92 THE HUMAN VOICE 3FACTORS WHICH INCREASE THE LIKELIHOOD OF BEING LIED TO: FACE TO FACE 0.79 i: Real Time conversation. ji: Unrecorded iii: Physically conversation IM distant È 0.49 ТОTAL E-MAIL 6.11 The human voice is the most natural and nuanced way of communicating. It's also the best one for lying... so long as a phone is involved. This is partly because we don't like to tell whoppers - or even white lies – in the written form. It's the fact that the lie is there, on the record, forever, whereas the spoken word can be forgotten about, exaggerated, denied and disputed. HOW TO REDUCE DECEPTIONS LIES ARE PRETTY MUCH THE SAME HOWEVEREM YOU TELL Record it i: We were discussing this at Call Trunk when we came across a fascinating study by a group of academics at Cornell University. The subject of their research was how people's lying behavior was impacted by the form of communication they were using. Ensure everyone knows the communication is being recorded. Not at all 1 2 3 4 5 6 7 8 9 Completely Make it real PHONE FACE TO FACE IM E-MAIL ii: DE The more the conversation resembles 3.3 4.7 6.3 a face to face the more uncomfortable HOW PLANNED was the lie 3.3 This also built on some research called Lying in Every Day Life By Bella de Paulo and others who pointed out that people would choose a mediated way of communicating- in other words a phone – if they wanted to tell a whopper! This is our interpretation of some of their data and people feel about lying. If you can add video to a phone call that will help. HOW BELIEVED was the lie 6.56 7.2 6.1 7.1 Make it asynchronous HOW IMPORTANT 4.62 was the lie 5.5 5.6 5.2 iii: Give people time to think about their words – email is good for this. conclusions. infographic compiled by Attributions The data we based this graphic on comes from two academic papers. The anyphone recording company Call Trunk www.CallTrunk.com Deception and Design: The Impact of Communication Technology on Lying Behavior Jeffrey T. Hancock, Jennifer Thom-Santelli, and Thompson Ritchie Cornell University Lying in Every Day Life Bella M. DePaulo University of Virginia, Debra A. Kashy Texas A&M University, Susan E Kirkendol Pfeiffer College, Melissa M. Wyer University of Virginia, Jennifer E. Epstein Cornell University Medical College I HONEY, I'M WORKING LATEAND OTHER STORIES: | THE TRUTH ABOUT PHONE CALLS LIESPECOMMUNICATION COLLEGE THE SOCIAL DISTANCE HYPOTHESIS STUDENTS LIE38% The reason people ignore the social distance hypothesis when they write emails is that their words are being recorded. 37% TO of the people they meet each week This theory says that people choose less rich media when engaged in deception in order to minimize the discomfort they experience. This would explain why people lie more on the phone than they do when face to face. ...BUT it doesn't explain why people lie the LEAST in emails. It ought to be LESS uncomfortable to lie through the written word according to the Social Distance Hypothesis! But there are other factors: Whether the conversation is being recorded, whether it's happening in real time and whether you're physically close to each other at the time. PHONE 27% FACE TO FACE DECEPTIONSDAY PER 21% IM 14% E-MAIL PHONE 0.92 THE HUMAN VOICE 3FACTORS WHICH INCREASE THE LIKELIHOOD OF BEING LIED TO: FACE TO FACE 0.79 i: Real Time conversation. ji: Unrecorded iii: Physically conversation IM distant È 0.49 ТОTAL E-MAIL 6.11 The human voice is the most natural and nuanced way of communicating. It's also the best one for lying... so long as a phone is involved. This is partly because we don't like to tell whoppers - or even white lies – in the written form. It's the fact that the lie is there, on the record, forever, whereas the spoken word can be forgotten about, exaggerated, denied and disputed. HOW TO REDUCE DECEPTIONS LIES ARE PRETTY MUCH THE SAME HOWEVEREM YOU TELL Record it i: We were discussing this at Call Trunk when we came across a fascinating study by a group of academics at Cornell University. The subject of their research was how people's lying behavior was impacted by the form of communication they were using. Ensure everyone knows the communication is being recorded. Not at all 1 2 3 4 5 6 7 8 9 Completely Make it real PHONE FACE TO FACE IM E-MAIL ii: DE The more the conversation resembles 3.3 4.7 6.3 a face to face the more uncomfortable HOW PLANNED was the lie 3.3 This also built on some research called Lying in Every Day Life By Bella de Paulo and others who pointed out that people would choose a mediated way of communicating- in other words a phone – if they wanted to tell a whopper! This is our interpretation of some of their data and people feel about lying. If you can add video to a phone call that will help. HOW BELIEVED was the lie 6.56 7.2 6.1 7.1 Make it asynchronous HOW IMPORTANT 4.62 was the lie 5.5 5.6 5.2 iii: Give people time to think about their words – email is good for this. conclusions. infographic compiled by Attributions The data we based this graphic on comes from two academic papers. The anyphone recording company Call Trunk www.CallTrunk.com Deception and Design: The Impact of Communication Technology on Lying Behavior Jeffrey T. Hancock, Jennifer Thom-Santelli, and Thompson Ritchie Cornell University Lying in Every Day Life Bella M. DePaulo University of Virginia, Debra A. Kashy Texas A&M University, Susan E Kirkendol Pfeiffer College, Melissa M. Wyer University of Virginia, Jennifer E. Epstein Cornell University Medical College I HONEY, I'M WORKING LATEAND OTHER STORIES: | THE TRUTH ABOUT PHONE CALLS LIESPECOMMUNICATION COLLEGE THE SOCIAL DISTANCE HYPOTHESIS STUDENTS LIE38% The reason people ignore the social distance hypothesis when they write emails is that their words are being recorded. 37% TO of the people they meet each week This theory says that people choose less rich media when engaged in deception in order to minimize the discomfort they experience. This would explain why people lie more on the phone than they do when face to face. ...BUT it doesn't explain why people lie the LEAST in emails. It ought to be LESS uncomfortable to lie through the written word according to the Social Distance Hypothesis! But there are other factors: Whether the conversation is being recorded, whether it's happening in real time and whether you're physically close to each other at the time. PHONE 27% FACE TO FACE DECEPTIONSDAY PER 21% IM 14% E-MAIL PHONE 0.92 THE HUMAN VOICE 3FACTORS WHICH INCREASE THE LIKELIHOOD OF BEING LIED TO: FACE TO FACE 0.79 i: Real Time conversation. ji: Unrecorded iii: Physically conversation IM distant È 0.49 ТОTAL E-MAIL 6.11 The human voice is the most natural and nuanced way of communicating. It's also the best one for lying... so long as a phone is involved. This is partly because we don't like to tell whoppers - or even white lies – in the written form. It's the fact that the lie is there, on the record, forever, whereas the spoken word can be forgotten about, exaggerated, denied and disputed. HOW TO REDUCE DECEPTIONS LIES ARE PRETTY MUCH THE SAME HOWEVEREM YOU TELL Record it i: We were discussing this at Call Trunk when we came across a fascinating study by a group of academics at Cornell University. The subject of their research was how people's lying behavior was impacted by the form of communication they were using. Ensure everyone knows the communication is being recorded. Not at all 1 2 3 4 5 6 7 8 9 Completely Make it real PHONE FACE TO FACE IM E-MAIL ii: DE The more the conversation resembles 3.3 4.7 6.3 a face to face the more uncomfortable HOW PLANNED was the lie 3.3 This also built on some research called Lying in Every Day Life By Bella de Paulo and others who pointed out that people would choose a mediated way of communicating- in other words a phone – if they wanted to tell a whopper! This is our interpretation of some of their data and people feel about lying. If you can add video to a phone call that will help. HOW BELIEVED was the lie 6.56 7.2 6.1 7.1 Make it asynchronous HOW IMPORTANT 4.62 was the lie 5.5 5.6 5.2 iii: Give people time to think about their words – email is good for this. conclusions. infographic compiled by Attributions The data we based this graphic on comes from two academic papers. The anyphone recording company Call Trunk www.CallTrunk.com Deception and Design: The Impact of Communication Technology on Lying Behavior Jeffrey T. Hancock, Jennifer Thom-Santelli, and Thompson Ritchie Cornell University Lying in Every Day Life Bella M. DePaulo University of Virginia, Debra A. Kashy Texas A&M University, Susan E Kirkendol Pfeiffer College, Melissa M. Wyer University of Virginia, Jennifer E. Epstein Cornell University Medical College I

Honey, I'm Working Late, and Other Stories

shared by Rich Newton on Jul 22
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The human voice is the most natural and the most nuanced form of communication. Introduce new technology like email, instant messaging and the telephone and people start behaving differently. They tel...

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