Guide to shopping safely online

CAFE FREE WIFI Shopping safely online 15 Steps to safe online shopping' 3. Avoid unsolicited 2. Wi-Fi security checklist: Check you are connecting to the right network. Avoid making financial transactions on public Wi-Fi, use a password protected network. 1. Website URL address security: look for https at the start 4. Use mobile emails. Links and files in unknown emails could be a scam and hold viruses banking online. Check your statements regularly or get mobile alerts for your bank account. of the URL and make sure the green bar and padlock are present in the browser bar. take you to fake sites to collect your personal or financial details. LOG-OUT 6. Security software is essential, Parents 7. Beware of fraud. Report any suspicious activity to Action Fraud as well as your bank. 8. Social Networks? are increasingly used by fraudsters, Watch out for things like fake friend requests and 5. Always log out after an online transaction instead of closing down the browser. can use age appropriate filters to monitor and block online activities. YouTube links Update regularly. containing malware. 9. Know your online consumer rights - visit visit "sites like Which? and Money Saving Expert for more information. 12. The Sale of Goods Act applies 10. Be cautious when purchasing tickets. 1 in 10 UK ticket buyers have purchased fakes. 11. Read Terms & Conditions' before agreeing as accepting is entering a legally binding agreement. to online sales in the UK, 13. Use a secure payment site such as PayPal unless you know who you're paying money to. 14. Ensure you know who you are buying from. 15. Register your credit card with Verified by Visa, Mastercard Secure or American Express SafeKey for added security. Using Wi-Fi / mobile devices5 Wi-Fi precautions: • Personal details are less secure on public Wi-Fi because unauthorised people can intercept what you are doing online. • Use password-protected Wi-Fi for transactions and always sign out. • Fake networks are set up to look like the real deal. Make sure you connect to the right one. SIGN-OUT Mobile device precautions • Only download apps from official app stores. • Keep smart phone operating systems updated with the latest security patches and software. • "Jail breaking" or "Rooting" your device weakens its security. REKE Mobile device benefits: • Check your balance regularly anywhere. • Make payments easily. • SSL certificates - yellow padlock at the bottom of your mobile browser means the site is protected by 128-bit encryption. • Firewall protection - prevents unauthorised access and safeguards your account information. Tips to help you avoid scams Safe internet use:? Look for an actual geographical address/contact/phone number and check it's legitimate. Check the display on the bottom left hand Make sure you are using the most up to date version of your browser as the latest versions of some corner or hover over the link with your mouse to reveal its true destination. browsers can identify fraudulent websites by default. A https://www. Petpswww. Buy legitimate software from Be cautious when putting unfamiliar USB sticks and CDs into your device as they may already contain harmful files. reputable companies and official sources. If a pop-up message warns about a website's security certificate, be warned. Encountering illegal material or behaviour:? Report: ActionFraud POLICE Suspicions of fraudulent activity to Action Fraud. Your dispute to the small claims court Illegal/ discriminatory Illegal images/ criminal material to as a content to the IWF last resort. the police. SOURCES 1 http://www.getsafeonline.org/themes/ChristmasCampaign/GSO_ Xmas-2013_leaflet_spreads.pdf 2 http://blog.emsisoft.com/2012/05/15/tec120515/ 3 https://www.getsafeonline.org/shopping-banking/buying-tickets/ 4 https://www.getsafeonline.org/protecting-yourself/accepting-terms-and-conditions/ 5 https://www.getsafeonline.org/smartphones-tablets/wireless-networks-and-hotspots-st/ 6 http://www.sainsburysbank.co.uk/onlinesupport/online-support-security.shtml 7 https://www.getsafeonline.org/protecting-your-computerisafe-internet-use/ Sainsbury's Bank www.sainsburysbank.co.uk