Getting a Bigger Slice of the Feedback Pie

shared by rmmojado on Mar 27, 2012 in Business

Getting a Bigger Slice of the Feedback Pie

shared by rmmojado on Mar 27, 2012 in Business

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If you’ve been in the restaurant industry for an extended period of time, you’ve likely heard of the “secret” or “mystery” shopper. The shopper or shoppers come in and grade a restaurant o...
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