Gaining Business Growth

GAINING BUSINESS ADVANTAGE with an ANSWERING SERVICE Short of talking with someone face to face, a phone call is the best way to get a personal response. If the person you called is available, you can take care of the business on the spot. TELEPHONE ANSWERING SERVICE: GOOD FOR BUSINESS Reduced costs Fast customer solutions Trained communicators 6300 Personal Conversations Product knowledge Fast delivery of messages ANSWERING SERVICE AND REAL ESTATE BUSINESS MORE PROFESSIONAL IMAGE ANSWERING SERVICE improves a company's IMAGE and INFLUENCE Helps the AGENTS project PROFESSIONALISM RECEPTIONIST FOR REAL ESTATE AGENTS AROUND THE CLOCK RECEPTIONIST 24 LESS EXPENSIVE LIVE PHONE ANSWERING 24 hours a day 75% HOURS Provide them with RECORDED DETAILED OPEN INFORMATION and correlating listing CUSTOMERS and POTENTIAL MEDIAN COST OF HIRINGA RECEPTIONIST CLIENTS will hang up if they hear an AUTOMATED VOICE Disability - $342 Bonuses - $394 ANSWERING MACHINE Pension - $1,572 Social Security $2,615 401K/403b - $1,231 Time off - $4,470 QUALITY LIFE DECISION Makes a real estate's work much EASIER Healthcare - $5,722 SOLD Base salary-$ 33,787 TOTAL-$50,132/YEAR Allows the agent to FOCUS on the work at hand COSTS FAR LESS than a full-time receptionist OFF-SITE RECEPTIONIST can perform many of the same functions for anywhere between 5% - 50% OF THAT COST which can be $100 $1,000. BEST PHONE THE NEED FOR ANSWERING SERVICE QUALITY ANSWERING SERVICE Factors to consider: Set monthly charge Call answering rates Action rates Operational hour Phone service information Business communication tools INDUSTRY SPECIFIC TRAINING 24 HOUR A DAY REAL-TIME RESPONSE Trial period Length of your contract Monthly call reports BILINGUAL COMMUNICATION SERVICES A FLEXIBLE BILLING SYSTEM LEAD MANAGEMENT SOFTWARE TOOLS Customer service www.courteouscom.com REFERENCES: http://smallbusinessplanned.com http://www.courteouscom.com/industries/real-estate/ http://www.radarearth.com/content/why-do-real-estate-agents-need-websites-0 http://www.makemoneyinlife.com/when-telephone-answering-service-good-fur-business.html http://www.selfgrowth.com/articles/bilingual-call-centers-provide-broadest-call-answering-services http://www.phonesupportworldwide.com/company-blog/6/No-to-Answer-Machines-Yes-to-24-7-Call-Answering/