First call resolution for call center

shared by belliott on Jan 10, 2013 in Business

First call resolution for call center

shared by belliott on Jan 10, 2013 in Business

535 views

1 fave

0 comments

Infographic for the call center displaying how to calculate the first call resolution rate
Category: Business

Publisher:

WinningKPI
Did you work on this visual? Claim credit!

Embed Code

Embeded for hosted site:

Click the code to copy
<div class='visually_embed'><img class='visually_embed_infographic' src='http://visual.ly/node/image/60504?_w=540' alt='First call resolution for call center' /><div class='visually_embed_cycle'></div><script type='text/javascript' src='http://a.visual.ly/api/embed/60504?width=540' class='visually_embed_script' id='visually_embed_script_60504'></script><p> From <a href='http://visual.ly?utm_source=content-embed&utm_medium=embed'>Visually</a>.</p></div>

Embeded for wordpress.com:

Click the code to copy
<div class='visually_embed'><iframe width='1' height='1' style='width: 1px !important; height: 1px !important; position: absolute;left: -100px !important;' src='http://visual.ly/track.php?q=http://visual.ly/first-call-resolution-call-center&slug=first-call-resolution-call-center'></iframe><a href="http://visual.ly/first-call-resolution-call-center/?utm_source=visually_embed"><img class='visually_embed_infographic' src='http://visual.ly/node/image/60504?_w=540' alt='First call resolution for call center' /></a><div class='visually_embed_cycle'></div><p> From <a href='http://visual.ly?utm_source=content-embed&utm_medium=embed'>Visually</a>.</p></div>
Customize size