Email Evolution

FOcus FYI BUSINESS DATA S INFOGRAPHICS BY FOCUS.COM THE HISTORY & EVOLUTION OF E-MAIL (AND OTHER ONLINE COMMUNICATION) HOW DOES E-MAIL WORK? 1. 2 The e-mail is received by the sender's Simple Mail Transfer Protocol server, which asks a Domain Name System server to where to send the message. 5. The sender's SMTP server is told where the Mail 3. eXchanger for the recipient is via DNS. E-mail is sent from the The receiver's e-mail server sender's Mail User Agent - either a program such as Outlook or a webmail client. The sender's SMTP server is told passes along the message to the receiver's MX, using the SMTP protocol. stores the message, which can be read next time their Mail User Agent accesses the mailbox. The Internet Hi Helen. DNS From: Jane SMTP To: Helen DNS ns.helen.com РОPЗ smtp.jane.com mx.helen.com pop3.helen.com SMTP Early 1980s Users at different E-MAIL Early 1970s Ray Tomlinson updates a utility called SNDMSG so it's able to copy files companies are able to exchange e-mail, provided both sender and receiver are using the same proprietary protocol. over a network Early 1990s E-mail spam begins its steady rise 1982 RFC 822 becomes the standard for Internet e-mail message format. 2000 Push e-mail becomes standard on mobile 1971 Tomlinson is credited with sending the first e-mail on ARPANET. Soon after, e-mail becomes the killer app of the network. 1965 E-mail begins life at MIT phones in Japan. 1991 PGP allows people to exchange encrypted as a method for users on time-sharing mainframes to communicate. 1982 Simple Mail Transfer Protocol (SMTP) is introduced. 2004 e-mail. The Federal Trade Commission's 1966 Late 1990s HTML e-mails begin jurisdiction over spam is codified into law. Users no longer have to 1977 RFC 733 is proposed be on the same main- 1989 frame to exchange e-mails – just a system with a compatible OS. CompuServe provides e-mail service to its to become prevalent (as well as complaints against them). as a format for sending e-mail across the Internet. 2009 Google Wave is released. 2010 Google Buzz is released. subscribers. 1960s 1970s 1980s 1990s 2000s 2010s Mid-1960s Multi-user operating systems allow those logged in to send messages to each other. 1980s Some BBS systems include features allowing instant messaging-like chats. 1992. 2000 Open source chat protocol Jabber is CU-SeeMe allows for text chat in addition to audio & video chat. released. 1994 PowWow, one of the first text messaging clients, is released. 2008 Facebook adds chat 1985 Quantum Link for the capability to its website. Commodore 64 allows user-to-user messages 1996 ICQ is released. (or 'On-Line Messages'). 1997 AOL Instant Messenger is released by a later incarnation of Quantum Link. 1999 Gaim (later called Pidgin) is released, allowing users to log into multiple messaging MESSAGING networks with one application. by the numbers Google (7.02%) 7% 6% 5% 4% 1% Yahoo! Mail Windows Gmail AOL Mail Live Mail 75 KB .an 80-word plain 10 KB The average size of an e-mail is text e-mail is about 10 Kilobytes 2 Billion e-mails are estimated to be sent each day. There are around 1.3 Billion e-mail users worldwide. The average knowledge worker spends 2.1 hours each day on online communication (including e-mail). The average person spends 2.8 minutes per day managing unsolicited e-mail (or spam). The estimated cost of unsolicited e-mails to businesses in 2007 was $100,000,000,000 99.68% of global spammer 19.8% of spam originates from the U.S. websites are hosted in one of five countries United States China Russia Brazil Turkey China hosts 73.58% of them. 5% 10% 15% 20% Percentage of Spam E-mails According to one report, Products Financial Adult Scams Health Internet over Leisure 97% Spiritual Other 5% 10% 15% 20% 25% of e-mails sent are spam. Percentage of Spam E-mails Sources: Basex, Hitwise, Information Management Journal, Heinz Tschabitscher, Wikipedia RECEIVER Share of Top 4 Webmail Providers Country of Origin Categories of Spam Percentage of Website Visits Week of February 7th, 2010 WEBMAIL SPAM SENDER