E-commerce in Saudi Arabia - Statistics and Trends

Ecommerce in Saudi Arabia Statistics and Trends Estimated Revenues in Year (million USD) 2014 5,106 2015 5,894 2016 6,816 2017 7,743 2018 8,717 2019 9,784 2020 10,864 E-commerce revenue by category (in million USD) Clothes & Shoes Furniture & Home Food, cos- metics and Pharma- ceuticals Special Interest Consumer electronics Appliances 2015 1591 1805.5 409.8 669.9 1417.8 2016 1893.5 2037.6 472.2 808.1 1604.5 2017 2188.9 2262.7 542.1 952 1797.4 2018 2510.7 2487.6 615.3 1112.9 1991 2019 2866.5 2747.2 693.1 1284.4 2193 2020 3209.5 2998.9 776.8 1477-5 2401.6 Online Buyer Demographics Non-Arab Saudis Immigrants 32% 59% E-commerce Users by Age Group in millions 16-24 25-34 35-44 45-54 55+ 2014 2.077 4.26 1.646 0.411 0.14 2015 2.303 4.846 1.911 0.501 0.202 2016 2.529 5.463 2.202 0.608 0.287 2017 2.753 6.107 2.51 0.731 0.39 2018 2.978 6.789 2.842 0.876 0.518 2019 3.188 7.473 3.183 1.04 0.67 2020 3.377 8.142 3-525 1.223 0.847 by Gender Men Women 2014 6.166 2.369 2015 7.09 2.673 2016 8.104 2.984 2017 9.188 3.302 2018 10.372 3.631 2019 11.606 3.949 2020 12.867 4.247 The average revenue per user (ARPU) currently amounts to USD 603.64. USD603.64 40% of customers return the product they ordered because they changed their mind and didn't want it anymore. 40% 78% of respondents were satisfied with their online shopping experience. 78% Saudi Arabia has the highest amount of credit and debit cards circulating with approximately 12.3 million cards in Arab World. 12.3 million 76% of payments are done through cash on delivery (COD) and that only 24% are made through credit cards. Cash on Delivery Credit Card 76% 24% Compiled and design by: GO-Gulf web design web applications identity seo Sources: https://www.statista.com/outlook/243/110/ecommerce/saudi-arabia# http://www.wamda.com/2014/12/the-future-is-bright-the-future-is-ecommerce-in-saudi-arabia http://newsroom.mastercard.com/mea/press-releases/saudi-ara- bia-shows-promise-for-online-shopping-growth-mastercard-survey/