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Do you need Business Improvement?

DÓ YOU NEED BUSINESS IMPROVEMENT? HOW DO WORKERS SPEND THEIR TIME? EMAIL ADMIN Almost a third of the work week is spent on reading and replying to emails 29% reading and replying to emails 39% role-specific tasks VS ON THE JOB Less than two- fifths of time is spent on role-specific tasks 19% gathering information 14% communicating and collaborating INTRODUCING CONTINUOUS IMPROVEMENT CAN INCREASE PRODUCTIVITY AND KEEP WORKERS FOCUSED ON ROLE-SPECIFIC TASKS BUT NOT EVERYONE WHO USES BUSINESS IMPROVEMENT... 75% have continuous improvement Of which a third are unhappy with the results. The majority of large organisations have a continuouš improvement process in place. A third said it had delivered mixed or disappointing results. ... IS HAPPY WITH THE RESULTS BARRIERS TO SUCCESS Simply introducing Continuous Improvement is not enough Poor Finances Limited Scope Disconnected No Tracking No Oversight POOR FINANCES 58% Over half of executives said that their continuous improvement programme produced minimal financial results LIMITED SCOPE DISCONNECTED 60% of survey respondents said their continuous improvement programme was limited in Scope An additional 30% said that despite the programme înclůding all operațional areas it was disconnected NO TRACKING Some businesses are failing to accurately track financial ímpact 25% Not enough businesses are linking it to personal goals 25% don't track or tie the financial impact to the overall success of continuous improvement tied to performance through connection to individual goals and reviews NO OVERSIGHT More than 70% of respondents said that their continuous improvement programme was at the operational level with limited or no executive management oversight 70% Less than 16% of companies with Six Sigma initiatives are holding fast to ¿ó the riĝorous ddd progrāms of Falling to 8% of all companies polled. 'true' Six Sigma* BENEFITS OF BI SUCCESS Although BI is hard to get right, the benefits are significant Improved Morale Increased Error Reduction Cost Reduction Productivity £ COST REDUCTION LEADERS Six Sigma generated significant savings compared to companies without business improvement 65% MORE Companies that strictly adhered to Six Sigma methodologies achieved higher cost săvings . VS LAGGARDS But those who stuck closely to the teachings of Six Sigma saw savings 65% highër compared to companies that had not implemented Six Sigma s0 robūstly Six Sigma savings IMPROVED MARGINS Best in Class organisations saw improvements to margins that exceeded their exceptions by an average of 6% 6% MORE SUCCESSFUL NEW PRODUCTS BETTER SERVICE Best in Class BI companies saw average product introduction success rates 39% better than all others (I) 39% ... an 84% more effective customer complaints service 84% more successful new produces more effective complaints process SIGNIFICANT ROI Our Lean Six Sigma training offers returns starting from 3:1* The ratio of savings to costs is 3:1 for our Yellow Belt, 5:1 for our Green Belt and at least 7:1 for our Black Belt training. 3:1 5:1 7:1 [- *Businesses that have a formal Six Sigma programme, have adopted DMAIC methodology, require Black Belts to produce results to certify and have outcomes validated by finance achieve 65% higher project savings than other Six Sigma companies, and achieved 40% more savings overall than those with less robust programmes. 100PCEFFECTIVE.COM PIKTOCHART.COM 100% Effective Source: The Practical and Strategic Side of BPM, Aberdeen Group, Feb 2013 | The Lean Six Sigma Benchmark Report, Aberdeen Group, sponsored by Minitab, Sept 2006 | Is Your Continuous Improvement Delivēring as Promised, Accenture, 2010 | The social economy: Unlócking value and productivity through social technologies, McKinsey Global Institute, 2012

Do you need Business Improvement?

shared by 100pceffective on Dec 15
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Business improvement can streamline processes, increase employee engagement and boost customer satisfaction - but too many organisations get it wrong.

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